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Jon_R

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Jon_R

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Member for: 3 years 23 weeks
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Member for: 3 years 23 weeks

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Symantec Accreditations

Symantec Technical Specialist (STS)

Symantec Backup Exec 2010
Symantec Backup Exec System Recovery 2010

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Jon_R's Activity

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discussion comment 09 Apr 2010

Jon_R commented on: BESR 2010 on Windows 7 - where is my second drive?

How was the D partition created? Is D on the same physical disk as C? Run SeaST from C:\Program Files\Symantec\Backup Exec System Recovery\Utilities, then select SME Dump Operations (make sure that computer management and disk management are ...

discussion comment 09 Apr 2010

Jon_R commented on: Server Edition Best Practises?

Are you referring to Backup Exec or Backup Exec System Recovery? In either case, testing in a live environment is typically a bad idea. Create a virtual machine or use a separate environment for testing, that way your data is safe even if ...

New idea 30 Mar 2010

Jon_R posted: Overwrite Protection Warning

I'd like to see a warning when putting an overwrite protection period for a media set to 0 hours which states that if a job uses multiple pieces of media it may overwrite a piece of media used earlier in the same job. (Backup and Archiving, 10.x and Earlier, 11.x, 12.x, 2010, Backup Ex

discussion comment 06 Feb 2010

Jon_R commented on: Restore to Different Size hard drive

The process is on page 183 of the user guide for BESR 2010; http://support.veritas.com/docs/336194 To do the recovery to a larger drive, you simply delete the partition that is automatically defined, select the unpartitioned space to ...

discussion comment 06 Feb 2010

Jon_R commented on: BE 12.5 Qstart unable to view files on Linux server with agent installed

Were you able to install the license key in Backup Exec? If so, then the issue is not with the version of Backup Exec, but with the version of Linux. The Remote Agent for Linux and Unix Systems (RALUS) is designed to work on Enterprise ...

discussion comment 06 Feb 2010

Jon_R commented on: I am having trouble with my backup and would like some help.

It sounds to me like you are on the right track. If there are any errors in the System Event log pointing to this device, then it is not Backup Exec that you should be investigating at that point. What specific enclosure are you using? A ...

discussion comment 06 Feb 2010

Jon_R commented on: BackupExec asking for 2nd tape reporting 1st tape full when Job is only half of capacity of tapes

Another thing to check would be the System Event logs at the time of the tape reporting full. Sometimes errors will be reported there that do not appear in the tape tools. It is entirely possible that it is not the tape drive that needs ...

discussion comment 19 May 2009

Jon_R commented on: Support for Seagate STT3401A tape drive

This drive is not on the Hardware Compatability List (HCL). A Symantec technician would not be able to provide troubleshooting assistance for this device. This does not mean that the device will not work, however, it does mean that the device ...

discussion comment 24 Apr 2009

Jon_R commented on: restore to smaller drive, can I do this with BESR 6.5x ...

The approximate calculation for the minimum disk size is as follows; <source partition>/6 + <data on partition> So if you have a 100GB hard disk with 40GB of data on it, the calculation would look like this; 100/6 + 40 = ...

discussion comment 24 Apr 2009

Jon_R commented on: Custom SRD Disk

The drivers that are used in the recovery environment are Windows Server 2008 or Vista drivers (x86). SAN devices are not supported as restore locations in the recovery environment.

discussion comment 14 Apr 2009

Jon_R commented on: manual uninstall of BESR 6.5

Here is a technote on the subject; http://support.veritas.com/docs/314717 The uninstall batch files are no longer available for 6.5, but the document details the uninstall process for you.

discussion comment 14 Apr 2009

Jon_R commented on: Symantec_Backup_Exec_System_Recovery_8.5.3_Patch_321278

Your best bet is probably to uninstall BESR completely and reinstall with the 8.5.3 installer. To ensure that you have a system that is comletely clean of any trace of BESR, run the uninstall batch file, located here; ...

discussion comment 14 Apr 2009

Jon_R commented on: One time virtual conversion to VHD fails

You can also try perfoming a restore within a virtual machine by booting the virtual machine to the recovery environment. Restoring Server 2008 can be tricky and may require some advanced options. When selecting the Restore Anyware option, ...

discussion comment 14 Apr 2009

Jon_R commented on: Restoring old server image to new server.

Restore Anyware works in trial mode in 8.5. If you're getting to 99%, then the problem that you are having is during the actual retargeting of the OS for new hardware. You'll want to make sure that you're restoring each drive separately, ...

discussion comment 07 Apr 2009

Jon_R commented on: have i done something wrong BSR 8.5 Restore to diferent hardware

The disk that you're trying to recover to is too small. The calculation to find the minimum amount of space to restore to is as follows; <Source drive total space>/6+<Used space on source> or 186/6+60 = 91GB

discussion comment 03 Mar 2009

Jon_R commented on: Installation method BESR 8.5

Suggested setup; Server01; BESR. Location of the backups; BESR and GRO. Whichever is left of the 3; BESR. GRO must be installed alongside BESR. An installation of BESR only protects the computer that it is installed on.

discussion comment 03 Mar 2009

Jon_R commented on: BESR complaining about paging file - wants to run in recovery environment?

After a backup attempt run the following from a command line. vssadmin list writers You should see several writers along with their current state and last error. Normally they display as Stable with a last error of No error. If they show ...

discussion comment 23 Feb 2009

Jon_R commented on: E0BB001B: Cannot lock volume C

After you run a backup which gets this error, please run the following command from the command line in Windows and post the results; vssadmin list writers

discussion comment 28 Jan 2009

Jon_R commented on: BESR 8.5 manager and BESR client on same server

I would recommend that you do not install manager in your environment. If you are planning on managing only a handful of servers, it is much easier to manage them individually through a single UI of the Backup Exec System Recovery console. If you ...

discussion comment 28 Jan 2009

Jon_R commented on: BESR recovery environment error

Here is the document on that error; http://support.veritas.com/docs/293391 The document is in reference to Backup Exec System Recovery Version 6.5, but the information is still valid. To sum it up, if you have no other backup software installed, ...