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jorm76

jorm76
Member for: 5 years 35 weeks
Contact: Send this user an email
Job Title: Consultant
Biography:

Evaluation, Installation and Implementation of the Altiris Solutions

Member for: 5 years 35 weeks
Blog: View recent blog entries
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jorm76's Activity

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article comment 22 Feb 2008
jorm76 commented on: Customising the Helpdesk Resource Syncronisation for Contacts
This article is best solution in the enviroment workgroup installation with used Ldap (no active directory) Another option at hours resyncronize the information of the contacts with used e-mail account. Regards
New blog entry 06 Sep 2007
jorm76 posted: Using a Command Line to Create an Incident
This is a command line that allow you to create a Helpdesk (HD) incident from a remote location. It uses the Web service that's packaged with the Helpdesk to do the heavy lifting. What's cool about this solution is you can submit an incident without even launching the Helpdesk console on
blog entry comment 04 Sep 2007
jorm76 commented on: Prevent Unauthorized Changes to Incident History
This solution is very good, my customers your questions by doesn't modified history. I'm resolved later this problem with remove line in the files workitemedit.ascx and myhdconsole.ascx However, is requiered modified by administrator or ...
download comment 04 Sep 2007
jorm76 commented on: Dell | Altiris Wallpaper
Since published this wallpaper, now are changes who part of symantec. they are include logo of Symantec, by creator of this image. thanks
article comment 26 Jul 2007
jorm76 commented on: Building a Standard Vista Image
Is very good article post, but download cannot be done file .FRM from the URL contained in this article. In KB-article is update, now is article number id 33370 or click in the next link Download Direct File FRM Regards Octavio
download comment 02 Jul 2007
jorm76 commented on: Dell | Altiris Wallpaper
Here's Visual my customer's as interested by image, this comments is excellent. I send copy image to customer's, from reminder the system management of Altiris - Dell
download comment 02 Jul 2007
jorm76 commented on: Flagging Helpdesk VIPs Based on AD Groups
Is required action into Active Directory Component Option. This function need from Import Automatic AD with synchronization to Help Desk.
article comment 02 Jul 2007
jorm76 commented on: Showing Additional Information on the Helpdesk Dashboard
Exactly what it is required, this allows that all managers of each one of the areas sees queues simultaneously that they belong to him, and supervise the attention states of the Incidents. Is Excellent Post!!!
download comment 17 Apr 2007
jorm76 commented on: Create an Incident using a Command Line Tool
This is a great idea, I can see it being very useful for creating Altiris HD tickets from 3rd party software. I can your add more concepts? "Category", "Priority", "Imapct", "Urgency" and so on into XML

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