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Joseph_Carson

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Joseph_Carson

Symantec Employee

Member for: 3 years 32 weeks
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Member for: 3 years 32 weeks

Blog: View recent blog entries

Contribution Stats

15

Solutions

20

Forum Threads

235

Comments

2

Blog Entries

1

Idea

3

Articles

26

Videos

46

Downloads

0

Events

12

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Joseph_Carson's Activity

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discussion comment 14 Feb 2012

Joseph_Carson commented on: How to print policy list

If you could provide a sample that would be very helpful, please feel to email me directly at Joseph_carson@Symantec.com Best Regards,

discussion comment 14 Feb 2012

Joseph_Carson commented on: Licensing count and actual behavior

Hi Carmelcw, make sure you unistalled the Plug-ins before removing the SMA agent. And ensure that Inventory was sent after removing the plug-in, this will ensure when the next schedules run on the SMP server that it will reflect the ...

discussion comment 13 Feb 2012

Joseph_Carson commented on: Licensing count and actual behavior

Just a note, Mike is correct. The Alerts and Metrics will still work, you just will not be able to update or change the configuration or policies until the license count is back in compliance. Kind Regards,

discussion comment 13 Feb 2012

Joseph_Carson commented on: Altiris 7.1 SP2 Virtual Machine inventory

Please also make sure the credentials used have the correct permissions to the VI API Web Services. We are updating a Discovery and Inventory best practice for VMM that will provide exact details and troubleshooting tips. I will ...

discussion comment 13 Feb 2012

Joseph_Carson commented on: How to print policy list

Hi, I do not believe we have a report per policy to show the rules. I will note this as a feature request and will work to see if i can get a sample posted here in the future. Kind Regards,

discussion comment 13 Feb 2012

Joseph_Carson commented on: Event Console report

Hello Carmelcw, You could try the following query for your report. Select from ec_alert_pooled without any filters applied

discussion comment 12 Jan 2012

Joseph_Carson commented on: Altiris 7.1 SP2 Virtual Machine inventory

Hello Nobby, The targetting of the Inventory Task should be against the ESX/ESXi host as this is the host you intend to gather the inventory from though the actual inventory task once run will run against the associated vCenter in which the host ...

download comment 11 Jan 2012

Joseph_Carson commented on: Symantec Monitor Pack for Enterprise Vault

You can find one under the following link: https://www-secure.symantec.com/connect/downloads/ms-exchange-monitor-pack-updated-sept-2009 I will check the following and see if i can provide an update based on ...

download comment 11 Jan 2012

Joseph_Carson commented on: Exchange 2010 Monitor Pack

Hello NoodleNT, Just checking if you have a finished version of this? Kind Regards,

event comment 11 Jan 2012

Joseph_Carson commented on: UK Endpoint Management User Group Meeting - 14th December

Hello All, Just double checking you all received the documentation for What to Expect in ITMS 7.1 SP2? Kind Regards,

download comment 11 Jan 2012

Joseph_Carson commented on: Symantec Monitor Pack for Enterprise Vault

Hello Gil, Both the Monitor Packs within the Monitor Community on Connect should work ok with Exchange 2010 and SQL 2008. I am currently looking at an Oracle monitor pack in the future. Kind Regards,

discussion comment 11 Jan 2012

Joseph_Carson commented on: Altiris 7.1 SP2 Virtual Machine inventory

Hello Nobby, Just checking on any progress? Kind Regards,

discussion comment 06 Jan 2012

Joseph_Carson commented on: Altiris 7.1 SP2 Virtual Machine inventory

Hello Nobby, Please check that the Credentials are correct within the Credential Manager for the vCenter and Hosts. I would also suggest to contact technical support. Do you also have any errors in the logs that occur during the Inventory ...

New download 05 Jan 2012

Joseph_Carson posted: Symantec Monitor Pack for Enterprise Vault

Hello All, Please find the following Monitor pack for enterprise vault with Symantec Server Management Suite. It monitors Enterprise Vault services, processes, critical and warning NT Events, MQ, IIS and collects Enterprise Vault performance information. Symantec Enterpris

discussion comment 05 Jan 2012

Joseph_Carson commented on: Agentless - LogicalDisk FreeSpace %

Hello Carmel, This is already available within the Agentless Monitor for Windows. Please check the Windows Agentless Policy. Let me know if this helps. It uses WMI Agentless metric type to collect this information. Kind Regards,

discussion comment 05 Jan 2012

Joseph_Carson commented on: Agentless WMI Metric

Hi Ryan, Perfect and working on correcting this information into the documentation. Your feedback is very much appreciated and we are listening. I have already corrected my post replacing not with no. Kind Regards,

discussion comment 05 Jan 2012

Joseph_Carson commented on: Agentless WMI Metric

Hello Ryan, Would the following information be something you would expect to find in the User Guide (monitor and/or Network Discovery) or KB? Here is the summary with regards to Network Discovery requirements and ...

video comment 05 Jan 2012

Joseph_Carson commented on: MS7 - Monitor Solution 7 - How to create a Uptime and Availability Monitor Policy using Server Management Suite

Here is my summary with regards to Network Discovery requirements and “Agent-Less” monitoring: A Network Discovery task run is required as it will bind the machines specified in the IP Range (IP Range defined in Network ...

download comment 03 Jan 2012

Joseph_Carson commented on: Monitor Pack for Altiris Agent Service Status (Agentless)

Hi Carmel, Sure you can find it under the article below. Let me know if this helps. http://www.symantec.com/connect/articles/readyhow-import-custom-monitor-pack-or-monitor-pack-downloaded-symantec-connect

discussion comment 23 Dec 2011

Joseph_Carson commented on: Agentless WMI Metric

Hello Ryan, Many thanks for the feedback and happy to hear you where able to find the solution. I would like to get your feedback and advise. For the Network Discovery step, where in the documentation or otherwise would you expect to ...