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Justin Carstarphen

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Justin Carstarphen

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Member for: 1 year 47 weeks

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Justin Carstarphen's Activity

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discussion comment 18 Mar 2010

Justin Carstarphen commented on: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

Please see above post from Vikram. Thanks, Justin

discussion comment 18 Mar 2010

Justin Carstarphen commented on: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

I complete the registry change mentioned above, I re-ran the install like normal and it completed successfully. Issue resolved. Please to not read any further in the post. Thanks, Justin p.s. THANKS Vikram!!!

discussion comment 18 Mar 2010

Justin Carstarphen commented on: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

This directory does not exist on the C: drive. Justin

discussion comment 18 Mar 2010

Justin Carstarphen commented on: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

Turned off the Mapped Drive P:\ and ran install. Received at the beginning of the install "Invalid File Path P:\", and then the installation canceled. Justin

discussion comment 18 Mar 2010

Justin Carstarphen commented on: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

I just went to registry location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion and sure enough the string value: CommonFilesDir was set to P:\Program Files\Common Files. I am making the change and running the install again. I ...

discussion comment 17 Mar 2010

Justin Carstarphen commented on: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

Sorry, Rafeeq, but this troubleshooting step has definatly already been done. Justin

discussion comment 17 Mar 2010

Justin Carstarphen commented on: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

I see this in the last "Return Value 3" ---------------------------------------------------------- InstSymProtect::cleanupFolder() -> called DeleteFolderIfNoFileExists: Driver file is not present. DeleteFolder: FAILED to delete ...

discussion comment 17 Mar 2010

Justin Carstarphen commented on: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

Sorry man, that is not loctaed in My Devices for this server. Thanks for the tip though. Justin

New forum discussion 16 Mar 2010

Justin Carstarphen posted: Symantec Endpoint Protection Agent 11.0.5 rolls back installation at Configuring Services.

I need a solution I have been having this trouble for a while now and researched for many days on the forums for a solution. I have tried several troubleshooting steps that were mentioned on the forums and have not had any luck