Lee3

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Lee3
Member for: 3 years 12 weeks
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Member for: 3 years 12 weeks

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New forum discussion 26 Feb 2010

Lee3 posted: How do you link service desk to other service desk products?

I need a solution How would you go about linking service desk to metalink for example, in order to "Share" tickets between two organizations and get up-to date info on status? (Endpoint Management, ServiceDesk)

discussion comment 26 Feb 2010

Lee3 commented on: Adding additional proccesses to Service Desk 7

You add new processes via the Workflow Solution. In order to do so, go to the Designer, which was included, and select any of the the existing workflows to begin customization. To create an entirely new process you need the full blown copy ...

discussion comment 29 Oct 2009

Lee3 commented on: Cannot download the Suite

We have let them know as well.........

discussion comment 29 Oct 2009

Lee3 commented on: Symantec Installation Manager

I have a deployment out of town today.....time is of the essence here, and solutionsam.com takes french leave. Nice job someone. ....Did I fail to mention that I already called this, and they pointed me to the OLD Altiris helpdesk, ...

New forum discussion 29 Oct 2009

Lee3 posted: Cannot download the Suite

I need a solution Hello! I am attempting to download the Altiris Client Management Suite via the Symantec Installation Manager, however it is completely failing to find the website. Is this a local problem, or can anyone else

article comment 22 Jun 2009

Lee3 commented on: SEP Support Tool

Keep this one handy to give to clients! Allowing others to run the tools and send you the results has really helped me when troubleshooting remote sites where I am unable to get remote access.

discussion comment 21 May 2009

Lee3 commented on: Switching OFF of Symantec Endpoint Protection

As a fellow long term partner of Symantec, the biggest lesson that I have learned is that Symantec has top notch quality deliverables. Security comes with a price, and with SEP 11, that price is education. Here at Inacom, we have payed that ...

discussion comment 21 May 2009

Lee3 commented on: Endpoint on Server 2008

I had this problem and checked the firewall by chance to see what was up, and come to find out they were using IPV6 which was disabled by default. Once I opened this up in the SEP firewall, everything worked fine. If the patches don't fix ...

discussion comment 21 May 2009

Lee3 commented on: How to push patches to a machine as soon as it logs in?

Try doing a remote session with a user that only speaks Spanish. Chat and Google Translate becomes your friend. But all that aside, I have never had any problems with updates not getting pushed on next logon. It is automatic.

discussion comment 21 May 2009

Lee3 commented on: How Do I... stop AClient from being installed on servers?

Here is a quick thought: HP hardware comes with the agent bundled into the OS. There might be some sort of restore job that is bringing it back after you uninstall it. Other possibilities will include an initial deployment job is finding your ...

New forum discussion 20 Feb 2009

Lee3 posted: Help with PXE deployment using WinPE

When I boot to automation for imaging via the WinPE pre-boot OS, it hangs up on the DHCP. I am in VMWare, running XP on a VLA license. My servers are Windows 2008 (DHCP) and Windows 2003 (DS 6.9). Got any ideas, or is this a VMware problem? VMWare and WinPE There are issues with VMwar

discussion comment 17 Nov 2008

Lee3 commented on: VMWare PXE boot??

If DNS is not working properly, then DHCP won't work either. The best way to test this is to try pinging the machine by IP address and by DNS name while it is snagged on dhcp and looking at waht comes back at you. If the IP address works but the ...

discussion comment 17 Nov 2008

Lee3 commented on: Error 1053: The service did not respond to the start or control request in a timely fashion

It could be as simple as the writing a batch file to use the admin account and password. Or you might have Powerchute 6.0 or other Java based program that needs to be upgraded. ...

discussion comment 17 Nov 2008

Lee3 commented on: Install delivery package early as possible (systemstart)

Linne, In your software delivery agent go to the general tab, select your package, and tell it to run on a schedule. If you want this task to be forced at a standard time, use the scheduler to configure a task that will run in the background. ...

discussion comment 17 Nov 2008

Lee3 commented on: Error 1335: the cabinet file 'cabs.w1.cab' required for this installation is corrupt and cannot be use. this could indicate ...

These types of errors usually are the result of corrupted sources This could stem from other problems, such as an unreliable network ocnnection or overloading your system, scratched or dirty disks and etc. If you are repackaging from a ...

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