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lryker

lryker
Member for: 4 years 22 weeks
Contact: Send this user an email
Job Title: Info consultant
Biography:

desktop support at CSU San Marcos

Member for: 4 years 22 weeks
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lryker's Activity

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New forum discussion 17 Nov 2009
I need a solution We've been using Help Desk Solution for years and have never lost the ability to create New Incidents, access Reports, Tasks, perhaps other issues are wrong that we haven't yet tested.  We can bring up
New forum discussion 29 Sep 2009
I need a solution Does anyone know why Helpdesk, Edit Incident mode i(vs 6.5) doesn't add all the changes made to an incident if/when comments are added?  For example:  If we make a change to the categories, workers, stat
New forum discussion 29 Jul 2009
I need a solution Does anyone know how to hide the Notify Rules in the Incidents View?  I realize it might mean a customization, but, I'm ok with doing that. We have alot of rules and they literally take up a foot of line sp
New forum discussion 14 Nov 2008
I need a solution We can successfully attach various files to Altiris Incidents. However, certain ones won't open. For example: .log, .dms, .lst extensions fail to open. More common ones, such as Office files types and jpg