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1 year 36 weeks ago Lucke
commented on the Quick Access to Helpdesk Incidents, Knowledgebase Articles, and More download If you are de administrator of Altiris, many times need to go right to one specifc incidents and this ...
1 year 39 weeks ago Lucke
commented on the Adding a Checkbox to a Custom Helpdesk Page article It is just what I´m looking for!!
Thanks!!
2 years 18 weeks ago Lucke
commented on the Links, Helpdesk Solution article Ok, I´ll check it,
thank you
2 years 19 weeks ago Lucke
commented on the Links, Helpdesk Solution article Those ara good links, but do you know where can I find some ITIL information?
Thanks
2 years 19 weeks ago Lucke
commented on the Configuring Scheduled Printer Maintenance article This article was very useful. I know little about Altiris and this kind of article helps me a ...
2 years 19 weeks ago Lucke
commented on the Excel Spreadsheet for Managing Large Helpdesk Category Systems article This works helps me a lot when I have to create my categories at first time!!
Congrtulation!!
2 years 19 weeks ago Lucke
commented on the Helpdesk Solution Implementation Basics article This article helps me a lot it is a really good guide!!!
Congratulation!!
2 years 19 weeks ago Lucke
commented on the Localizing Helpdesk Configuration Parameters article Hi John. It's great Article and helps me a lot.
I have different countries with different time ...