Endpoint Protection (AntiVirus)
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3 years 6 weeks
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01 Feb 2012
Evaluators are not able to see the evaluation results
Unfortunately, Role-Based Access Control in CCS 10.x doesn't work quite the way you're thinking. Yes, you can add users to roles, but you cannot "assign" that role permissions anywhere in CCS. Instead, you can assign ...
26 Jan 2012
Can't show only latest evidence on Dynamic Dashboard Panels
I have found that if you add "Check Name" to the drill-down grid in v10.5.x panels, you start to see those dupes / ghost data. You can confirm the "ghost" data by clicking on the asset and noting the failed check(s) do not ...
18 Jan 2012
Unable to Launch CCS console
I've fixed this in the past with putting the appserver into the local hosts file on the computer trying to launch the R&A console... yeah, I visit some broken DNS environments :)
12 May 2011
Facing Issue while launching symantec console of CCS 10.5
I also see this from CCS console client if reverse DNS is not setup or DNS is borked in general. Add the App server into the hosts file on the workstation trying to connect and off you go... if adding the SPN's wasn't your problem.
26 Jan 2011
Patching/Updating *ALL* CCS v10.0 components: LiveUpdate or Manual?
Liveupdate does not patch CCS components, this must be done manually. v10.0 updates can be found here: ftp://ftp.symantec.com/public/english_us_canada/products/symantec_control_compliance_suite/10.0/Updates/ Be sure to download patches ...
20 Jan 2011
Failed to retrieve collected data from SQL
I see this most often as a symptom of an earlier error. Look at the job run and see what errors are there earlier. It is likely something else.
20 Jan 2011
Web Dashboard components for CCS VM, CSP and RAM were supposed to ship with 10.5, but they did not. I've done 2 major upgrades/deployments so far (healthcare and telco) and so far so good... we have 1 BVIS die on us, but I don't ...