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MaxPayne

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Job Title: Systemadministrator
Member for: 8 years 29 weeks
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New blog entry 15 Dec 2006
We're using Helpdesk Solution and recently ran into a situation where incidents (tickets) were assigned to workers who no longer exist, which must have caused the Helpdesk application to "lock" the incident. The worker name appeared as: "Error evaluating macro", and the owner appeared as: ...