mboggs

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mboggs
Member for 1 year 38 weeks

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1 year 4 days ago mboggs commented on the Send Email to Other User forum discussion Make sure the Type for your email template is Email Action, not Email Notification.
1 year 1 week ago mboggs commented on the Helpdesk - error Categories inactive to active forum discussion It is best to close the browser and open a new one. The new category will be added immediately. ...
1 year 2 weeks ago mboggs commented on the Helpdesk open close stats forum discussion Here is a report I have. Gives me counts per status and owner, which for me is a queue. i.e. ...
1 year 4 weeks ago mboggs commented on the Helpdesk Contacts - Deleting in Batches forum discussion You can put the old domain only in the NT ID field. You don't need to do a single user at a time. ...
1 year 5 weeks ago mboggs commented on the Is there a way to set multiple contacts to inactive status? forum discussion I have not found a way to do this, other than on the back-end, which is probably not recommended. It ...
1 year 5 weeks ago mboggs commented on the Office 2007 Silent Installation Lessons Learned article We have Office 2007 on one test machine and I have found that my email templates used in the Altiris ...
1 year 6 weeks ago mboggs commented on the Building a Basic Seadog / Landlubber ID Report blog entry You can also go to Workers, List Workers, right-click and Copy Table and paste to Excel. There is a ...
1 year 9 weeks ago mboggs commented on the Report on Resolved Incidents forum discussion make sure your variable of N days is set to 7 in your report parameters and that the checkbox for ...
1 year 9 weeks ago mboggs commented on the Report on Resolved Incidents forum discussion I use the status="Closed" and action="Closed" to capture those. ...
1 year 11 weeks ago mboggs commented on the Edit pencil missing when viewing a Incident forum discussion Double check your Security Role settings under the Config tab. Look at your worker role and make ...
1 year 19 weeks ago mboggs posted a new forum discussion: Modifying Webparts in Altiris Console 6.5
1 year 19 weeks ago mboggs posted a new blog entry: Requiring End Users to Include Comments When Submitting Incidents