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Michael Pultz-Hansen

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Michael Pultz-Hansen
Member for: 5 years 5 weeks
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Job Title: IT-Administrator

Member for: 5 years 5 weeks

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2

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14

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37

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Michael Pultz-Hansen's Activity

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known issue comment 02 Feb 2011

Michael Pultz-Hansen commented on: Backup Exec User Interface crashes when Maintenance Contract Information is launched from Tools ->Licensing and Maintenance Contract Information -> Maintenance Contract

Same problem on: BE 2010 R2 SP1 x64 on Windows Server 2008 R2. /Michael

known issue comment 02 Feb 2011

Michael Pultz-Hansen commented on: Performance issues maybe observed when backing up the System State of a Windows 2008 Server

My issue is on 64bit Windows 2008 R2 servers using BE 2010 R2. /Michael

discussion comment 18 Nov 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

I just recieved an update from Symantec Support stating that the case has been escalated to the engineering team and has been identified as a product defect. It will be fixed in the next build. Best regards, Michael

discussion comment 19 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

Hi jglass05 Did you get the definition updates after uninstalling IE9 Beta? /Michael

discussion comment 14 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

Just to keep track of all the info, I'll post a link to the official Symantec KB article regarding this ...

discussion comment 13 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

Great, perhaps it's only a problem if the SEP client 32 bit AND IE 9 Beta 32 bit is installed, at least that narrows the amount of impacted installations down quite a bit, since most new Windows 7 installations are 64 bit. /Michael

discussion comment 13 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

Hi Jedi_B, thanks for the screenshot - it seems to be a 32 bit IE 9 Beta which you have taken a screenshot of, do you also have the 64 bit IE 9 Beta installed ( should read 64 bit after the version number, or at least that's what IE 8 ...

discussion comment 13 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

That's interesting! I've have only tested the problem on a Windows 7 32 bit, and have unfortunately not the possibility to test on x64. However I wonder if the IE 9 Beta is installed as both 32 bit and 64 bit in your OS... Could ...

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: Client to SEPM clogging up network traffic

If you can upgrade your clients to RU6 MP1 then the below is fixed: Symantec Endpoint Protection Clients download full definitions from Symantec Endpoint Protection Manager or GUP rather than deltas Fix ID: 1950212 Symptom: Clients download ...

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

Hi Jedi_B, could you please confirm if you have an alternative browser installed as your default browser? I suspect the update problems are only present if IE 9 Beta is the default browser... /Michael

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: Unable to deploy from SEPM 11.0.6100.645 to Win7 machines

SOLUTION: I've just been able to deploy a RU6 MP1 client to a WS 2008 R2 x64 server. By default the SEPM service is installed to logon with the LOCAL SYSTEM user. I change this to our domain admin account and voila everything got deployed ...

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: Unable to deploy from SEPM 11.0.6100.645 to Win7 machines

OK, I just deployed a RU6 MP1 client to a WS 2008 R2 x64 bit via clientremote.exe and an exported client package. I suspect it would also work flawlessly on a win 7 x64 bit client... /Michael

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: Unable to deploy from SEPM 11.0.6100.645 to Win7 machines

An update to the above post: Even though the install does not start, 2 files are however copied to c:\temp\clt-inst\ the 2 files are vpremote.dat and vpremote.exe WORKAROUND: After trying to create an export of the client package and doing a ...

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: Unable to deploy from SEPM 11.0.6100.645 to Win7 machines

Hi, I fear this issue is not only present for 7 x64 clients, I'm presently facing the same issue trying to install a RU6 MP1 client on a WS 2008 SP2 32 bit server from a SEPM on a WS 2008 R2 server. I get the same NT AUTHORITY\NETWORK ...

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

I'm allready at SEP Client 11.0.6100.485 (RU6 MP1). /Michael

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

All right, I had only one browser installed in my PC, perhaps it's only an issue when IE 9 Beta is the default browser... Could you perhaps try to set IE 9 Beta as the default browser and check if definition updates are being applied as ...

discussion comment 12 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

Hmm, very interesting... Do you by any chance have another alternative browser installed and chosen that as your default browser? Chrome, Firefox...? Do you use a proxy to connect to the internet, are there any proxy settings present in IE 9 ...

discussion comment 11 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

Hi Albert, It does indeed look quite good and green :) For how long have you had the IE 9 Beta installed? NOTE: The IE 9 TechPreview did not cause any problems with SEP client /Michael

discussion comment 11 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

Hi Albert, Could you please confirm the definition dates in the SEP client, are they the newest 11. october 2010 r54 or later? How long have you had the IE 9 Beta installed? Are you updating definitions through SEPM or LiveUpdate? Best ...

discussion comment 07 Oct 2010

Michael Pultz-Hansen commented on: WARNING: IE9 Beta causes SEP client not to update virusdefinitions

With more than 6 million downloads of IE 9 Beta (http://windowsteamblog.com/ie/b/ie/archive/2010/10/01/ie9-beta-momentum-in-september-6-million-downloads.aspx) I think it would be highly advisable to look into creating a patch to correct this ...