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Mr.Mik

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Member for: 5 years 10 weeks
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New idea 17 Feb 2011
The first time a computer initiates a Remote Control connection from the Symantec Management Console 7, the user is prompted to install an ActiveX control.  This results in the installation of pcAnywhere Solution’s remote package, which always installs ...
New forum discussion 16 Nov 2010
Hi, I've ITMS 7.1 and ServiceDesk 7.1 installed on separate servers. When I try to open a ticket I gets a page errors that says: "Total license cout is 0. There is a problem with the site license or the license provider" ==> ...
New forum discussion 10 Nov 2010
Hi, after have completed the first part for the installation, a Post installation wizard appears: "Welcome to Symantec ServiceDesk Installation" => Screenshot Service_Desk_031.png After have defined which kind of installation (in my case I choose the ...