Prashant Thumar

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Prashant Thumar

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Member for: 2 years 29 weeks
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Member for: 2 years 29 weeks

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discussion comment 29 Nov 2010

Prashant Thumar commented on: Unable to open Web Case

Hi Cycletech, I am able to login to https://mysupport.symantec.com. Also able to browse through the submit case options. And able to put all the details of the issue. But at the end of it while I click on the Submit Case it is not ...

discussion comment 29 Nov 2010

Prashant Thumar commented on: Error: Passed NULL argument to function

Hi I was geting the same errors in the version 9.0.1 as well as 9.0.2.. Opened a case with suport but not got the proper answer from them... Can anyone help how get rid of this error messages.. Regards, Prashant Thumar

New forum discussion 31 Oct 2010

Prashant Thumar posted: Unable to open Web Case

I need a solution Hi, Have anyone faced this issue??? I am unable to create a webcase(Service Request) for Symantec through "https://mysupport.symantec.com". When I try to create a new service re

discussion comment 28 Oct 2010

Prashant Thumar commented on: SSH and Apache Tomcat

Hi John, Find the below result of vulnerability scanner.. Customer have used Nessus Vulnerability Scanner (latest Version). 1.1.1 Insecure cryptographic protocol – Old version SSH ...

discussion comment 28 Oct 2010

Prashant Thumar commented on: SSH and Apache Tomcat

Hi Ian, Thanks for your reply.. One of our customers have run some Vulnarability assesment in their network and found this 2 vulnerable components in SBG and they want to patch this components.

New forum discussion 28 Oct 2010

Prashant Thumar posted: SSH and Apache Tomcat

I need a solution Hello, How can I find which version of Apache Tomcat and SSH Protocol used by SBG 9.0.1?? Is there any procedure to update SSH and Tomcat to the latest version?? Thanks for the updates...

discussion comment 25 Oct 2010

Prashant Thumar commented on: Brightmail Gateway 9.02

Thank you Oykun and Zahid for the updates. I think now I can start upgradation at our premior customers. Thanks for the updates..

New forum discussion 23 Oct 2010

Prashant Thumar posted: Brightmail Gateway 9.02

I need a solution Hi... Have anyone tested the latest version 9.0.2 of Brightmail Gateway in production environment... IS there any issue/ bug in this release.. Thanks in Advance.. Hello, We up

New idea 16 Jun 2010

Prashant Thumar posted: Policy Backup and restore

Policy and configuration backup should be restored on different version with different IP/Hostname. (Security, Messaging Gateway, Restore) () Symantec, Messaging Gateway, Restore Policy and configuration backup should be restored on different version with different IP/Hostname.

discussion comment 24 Mar 2010

Prashant Thumar commented on: 421 4.4.0 [internal] no MXs for this domain could be reached at this time........

No they are not the NDRs but they are the legitimate mails to legitimate domains. Domains like yahoo.com, icicibank.com, etc....

discussion comment 19 Mar 2010

Prashant Thumar commented on: Internal Mail Relay

Hi Carlos, You can also take a help of mxtoolbox.com to check your domain for Open relay..

discussion comment 19 Mar 2010

Prashant Thumar commented on: Internal Mail Relay

Hi Carlos, As per your post you are saying that you tryed telneting your brightmail appliance from outside your corporate network and send a mail. Solution..... So it looks like that mail server or brightmail is an open relay. ...

New forum discussion 19 Mar 2010

Prashant Thumar posted: 421 4.4.0 [internal] no MXs for this domain could be reached at this time........

I need a solution I have the SBG version 8.0.3-11 running on VmWare ESX4. Getting lots of error of this kind "421 4.4.0 [internal] no MXs for this domain could be reached at this time" and daily around 200-300 mails

discussion comment 19 Mar 2010

Prashant Thumar commented on: 421 4.4.0 [internal] no MXs for this domain could be reached at this time

Thanks Carlos / Adnan, I have opened a new conversation for this issue. Please reply on this if anyone of you have the solution to this. Thanks.....

discussion comment 17 Mar 2010

Prashant Thumar commented on: BMG V8..... 421 4.4.0 [internal] no MXs for this domain could be reached at this time

Hi, I have the same issue and most of the mails are stucked in the delivery queue stating the same error "421 4.4.0 [internal] no MXs for this domain could be reached at this time" Can anyone have the solution for this ...

discussion comment 16 Mar 2010

Prashant Thumar commented on: 421 4.4.0 [internal] no MXs for this domain could be reached at this time

Found this errors in message audit logs of SBG. I have the SBG version 8.0.3-11. 451 4.4.1 [internal] No valid hosts (too many connection failures) Can anyone help me o resolve this issue........... Every solution is highly appreciated.

New forum discussion 15 Mar 2010

Prashant Thumar posted: Attachment size

I need a solution Hi, We are using SBG 8.0.3 on VmWare ESX server. I want to see the attachment size of particular e-mail. Can anyone help me from where can I check the same? Thanks in advance to all. This is f

discussion comment 04 Mar 2010

Prashant Thumar commented on: Endpoint Detecting itself

I have the same issue with RU5. But in my case it is detecting a temp files as downloader in the folder...... C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\Quarantine\ Anyone please suggest the solution for ...

idea comment 04 Mar 2010

Prashant Thumar commented on: LoadPoint tool log submission through mysupport.symantec

Nice solution to open a cse, But this is limited to SEP, we cannot upload the load point tol logs for other softwares such as Brightmail This will help us to log a case regarding SEP Thanks ....................

discussion comment 27 Dec 2009

Prashant Thumar commented on: Error 451 4.4.2 [internal] no BODY response

Hi Wenfeng, If you are still facing this issue do the following things. Are you using any firewall in your network? Please confirm outgoing mails flow Client >> Mail Server >> SBG >> Firewall >> Internet. If it ...

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