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Renuka -

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Renuka -
Member for: 6 years 46 weeks
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Member for: 6 years 46 weeks

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Renuka -'s Activity

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discussion comment 13 Feb 2006

Renuka - commented on: System State Backup Fails due to corrupt data in browseui.dll

hello,In that case it is not necessary to also backup the system state files on the c drive in addition.NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered ...

discussion comment 13 Feb 2006

Renuka - commented on: Microsoft Exchange 'Information Store' missing in backup selections

Hello,Please follow the technote to enable restrict anonymous support on both cluster nodes as well as the BE server, recycle the BE services and check again.http://support.veritas.com/docs/238618NOTE : If we do not receive your reply within two ...

discussion comment 13 Feb 2006

Renuka - commented on: Backup failures

Hello Vinny,Please run the IDR configuration wizard and enter the path of the .dr file you re-created.NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered ...

discussion comment 13 Feb 2006

Renuka - commented on: Linux uname length

Hello,- It appears that you are getting this error during a backup, are you using the ralus agent or the legacy agent?NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved ...

discussion comment 13 Feb 2006

Renuka - commented on: Exchange 2003 after single mailbox restore no content is shown in mailbox

Hello Jori,- You can check if the mailbox was completely purged after being deleted on the exchange server.- Select the redirection option and name the same mailbox created in the original name. Although you are not actually redirecting the ...

discussion comment 13 Feb 2006

Renuka - commented on: BENGINE.EXE Dr Watson

Hello Tom,Please check if the problem is due to a problem in the communication with the device. Try a test backup to b2d.Also check the system event log for event ids 7,9,11 or 15 on the device or scsi adaptor.NOTE : If we do not receive your ...

discussion comment 13 Feb 2006

Renuka - commented on: 5 servers in SAN environment... how to proceed

Hello Tom,In the backup job properties you have the choice to specify the device to backup to.If you create partitions, the backup job can be directly to a specific partition. One partition can contain as many slots as you wish. The job will ...

discussion comment 13 Feb 2006

Renuka - commented on: 64-bit Remote Agent crashes when advertising is enabled

Hello Jasper,It appears that you also have BECPS installed in your network, could you give us the details on this installation too.NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand ...

discussion comment 13 Feb 2006

Renuka - commented on: Catalogs do not show

Hello Dennis,The database quite evidently hasn't been moved properly to the SQL database, the registry entries still point to the \Veritas\Backup Exec\NT\Catalog path. What procedure did you use to migrate the db? Did you use the Beutility?NOTE ...

discussion comment 13 Feb 2006

Renuka - commented on: When is dismount required when restoring Mail Store to First Storage Group?

Hello Mike,If you are using Exchange 2003 you have the choice to use the recovery storage which enables restores of storage groups without havng to dismount them:http://support.veritas.com/docs/264815Also refer to the exchange restore topic in ...

discussion comment 10 Feb 2006

Renuka - commented on: BE does not load the driver for a Compaq TSL-9000L (autoloader)

Hello james,- Please check if the scsi changer driver is started, refer to:http://support.veritas.com/docs/238241- To uninstall the changer drivers as asked in my earlier reply refer to: http://support.veritas.com/docs/269214NOTE : If we do not ...

discussion comment 10 Feb 2006

Renuka - commented on: Backing up

Hello,In order to create user defined selections please refer to the following technote: http://support.veritas.com/docs/254193Also see this technote http://support.veritas.com/docs/242619NOTE : If we do not receive your reply within two ...

discussion comment 10 Feb 2006

Renuka - commented on: Remote Backup Hangs... Debug log stops at BFT_NTFS_DATABASE=

Hello david,- Please ensure that the remote agent on this server is running under the local system account. - Check the alerts tab for any device or media alertsNOTE : If we do not receive your reply within two business days, this post would be ...

discussion comment 10 Feb 2006

Renuka - commented on: Backup error message

Hello Mahsa,Please reboot the server as the previous snapshot may not have been cleared.Also refer to the following KB article from MS: http://support.microsoft.com/default.aspx?scid=kb;en-us;833167It gives an update for windows 2003 servers.If ...

discussion comment 10 Feb 2006

Renuka - commented on: Veritas BKUPEXEC 10d AOFO skipps Filemaker Pro Files

Hello Richard,Have the earlier replies helped you? Plese give us an update on the problem staus.NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

discussion comment 10 Feb 2006

Renuka - commented on: Updating from BE v8.6 to BEWS v10d

Hello,You might want to save the data folder to another location as a precaution.The upgrade is a direct one from 8.6 to 10.1 it will maitain configuration information like job,catalogs etc..NOTE : If we do not receive your reply within two ...

discussion comment 10 Feb 2006

Renuka - commented on: Reporting going back further than 30 days??? is this possible?

Hello,In the report job properties you have the choice to select the interval in days.NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

discussion comment 10 Feb 2006

Renuka - commented on: IDR Failure using SBS2003 with Integrated SP1

Hello Michael,Unfortunately there is not yet a patch released to eliminate this problem.Please lodge the request at http://enhancement.veritas.comNOTE : If we do not receive your reply within two business days, this post would be marked assumed ...

discussion comment 10 Feb 2006

Renuka - commented on: Tempremental Backup

Hello Warren,Please kepp us updated.NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

discussion comment 10 Feb 2006

Renuka - commented on: remote selections greyed out - Backup exec 10d

Hello Robert,- You need to not anly push install the remote agent to the remote servers, but you laso need to enter one emote agent license per remote server being backed up.- After instaling the remote agent and entering the remote agent licnse ...