ribak
0
Solutions
0
Forum Threads
2
Blog Entries
0
Articles
0
Downloads
0
Ideas
0
Events
0
Videos
1
Groups Joined
4
Comments
Send this user an email
Show:
ribak
commented 2 years 37 weeks ago on the Create an Incident using a Command Line Tool download 3.2.3 Edit Incident command
The Edit Incident command behaves similarly to the New Incident ...
ribak
commented 2 years 37 weeks ago on the Spell Check for Help Desk idea Using Web services, the worker console could call a third party spell check web service....
Anyone ...
ribak
commented 2 years 37 weeks ago on the Route Service Requests for Approval Using Helpdesk article yes, there are at least two ways to update a ticket without logging on as a worker.
1. Use the ...
ribak posted a new blog entry: Managing Helpdesk Security
Richard Baker
commented 3 years 13 weeks ago on the Configuring Scheduled Printer Maintenance article This framework will be useful for many other assets with scheduled maintenance requirements such as ...
ribak posted a new blog entry: Using Validation Rules with Data Macros to Enforce Workflow and Edit Rules