Robert Chester

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Robert Chester

Symantec Employee

Member for: 5 years 50 weeks
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Member for: 5 years 50 weeks

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discussion comment 11 Apr 2010

Robert Chester commented on: Options needed to clone a GPT disk ?

Hi Jean-Pierre, Thanks for the additional information. The capture sounds fine - a disk image create for this situation sound good. For your restore image task, are you using any other task steps or options other than clone? ...

discussion comment 08 Apr 2010

Robert Chester commented on: Options needed to clone a GPT disk ?

Hi Jean-Pierre, Thanks for the information about the server version. Could you please also post the output from running the following gdisk32 commands on the server to capture? gdisk32 /raw gdisk32 1 gdisk32 <n> (if there ...

discussion comment 28 Mar 2010

Robert Chester commented on: Problem with Dell Precision T3500

I'd recommend live updating to the latest build (2266). There have been some improvements in Ghost Boot Wizard in driver handling for winpe since 2113.

discussion comment 14 Mar 2010

Robert Chester commented on: GSS 2.5 cannot use GHS files that it creates

I'n general I'd suggest that you contact Symantec Technical Support who may be able to help. Regards, Robert.

discussion comment 11 Mar 2010

Robert Chester commented on: GSS 2.5 cannot use GHS files that it creates

Thanks for the detailed description. There was a problem with -cns support in GSS 2.5 build 2113 and later. We believe this is now resolved in the latest live updated (build 2266). I've just tried reproducing the ...

discussion comment 20 Dec 2009

Robert Chester commented on: 4KB Sector Imaging

From the article, the drives are backwards compatible for 512 bytes per sector however they are sensitive to alignment. You can use ghost with the switch '-align=1MB' to force the partition alignment to 1 megabyte (an even multiple of 4kB) ...

discussion comment 22 Oct 2009

Robert Chester commented on: Internal Error 36000

Thanks for the information. I'm glad to hear that you got it working with multicast & WinPE. I'll keep an eye out for similar behavior with peer to peer in DOS or WinPE. Cheers, Robert.

discussion comment 15 Oct 2009

Robert Chester commented on: Internal Error 36000

I've attempted to reproduce this problem with both build 2113 (first release of Ghost Solution Suite 2.5) and 2165 (3rd live update), but cannot see the same behavior. It could be related to the use what looks like, from the environment, ...

discussion comment 14 Oct 2009

Robert Chester commented on: Using Ghost to image an ESXi server

Ghost can create an image directly to a CD / DVD set. However GSS 2.5 does not directly support the VMFS filesystem. Because VMFS is not directly supported, ghost will fallback to taking an image of every sector on the disk ...

discussion comment 06 Sep 2009

Robert Chester commented on: Ghost 11.5.2165 for Linux and DOS - strange issue

Glad to hear that the problem's resolved :-) Thank's also for the note about the partition from image with file type *.*. I've made a note of it to look into. Cheers, Robert.

discussion comment 03 Sep 2009

Robert Chester commented on: Dell 170L Optiplex Ghost image is always corrupted after creation

Ghost does cache some data during the cloning operation. It could be that if ghost wasn't exited, or ghost's restart used, the restart could result in that data not being written back to disk. What operating system (Windows, WinPE, DOS, ...

discussion comment 02 Sep 2009

Robert Chester commented on: Problem with Dell Precision T3500

Good that you've tried WinPE-512 already - it was worth a try - though a pity it didn't include the driver. Unfortunately the same model number is often used even though an updated driver might be required. Hence the GX620 ...

discussion comment 02 Sep 2009

Robert Chester commented on: Problem with Dell Precision T3500

Yeah, sounds like there's no driver for the Precision T3500 onboard NIC. If you download the network driver (or have it available somewhere) then you can add it into ghost's WinPE using Ghost Boot Wizard. Click on 'Edit...' ...

discussion comment 02 Sep 2009

Robert Chester commented on: Ghost 11.5.2165 for Linux and DOS - strange issue

Thanks for the info - I'll look for the ghosterr.txt & ntfs3g info when you post it. BTW - what DOS environment are you using? Thanks, Rob.

discussion comment 31 Aug 2009

Robert Chester commented on: Ghost 11.5.2165 for Linux and DOS - strange issue

Hi, Well that's an interesting problem. We have seen cases before where a ghost span (.ghs) of one image (say longfilename1.ghs) has been overwrtiten when another image is created with an overlapping ...

discussion comment 23 Aug 2009

Robert Chester commented on: Ghost SS2.5 booting Windows PE on a UEFI machine

Thanks for the model number and information. Now that I think of it, the changes are that the ghost boot is not working due to different CD boot cood needed between x86 and x64 UEFI. I was taking a look again at the WAIK ...

discussion comment 20 Aug 2009

Robert Chester commented on: Ghost SS2.5 booting Windows PE on a UEFI machine

Hi Randall, Ghost Solution Suite 2.5 ships with WinPE 2.0 - released the same time as Vista. I believe the first official support for x64 UEFI from Microsoft is in WinPE 2.1 - equivalent to Vista SP1 / 2k8. Ghost Boot Wizard ...

discussion comment 25 Mar 2009

Robert Chester commented on: Valid VMDK versions for Ghostcast 11.5

Thanks. What version of ghost32 are you running - you can find out with the following command line: "ghost32 -ver"? When ghost32 is operating on vmdk files it needs exclusive access to them, so it could be worth ...

discussion comment 24 Mar 2009

Robert Chester commented on: Valid VMDK versions for Ghostcast 11.5

Hi, The only vmdk files that Ghost doesn't support are ESX server files. I believe VMware Server 2.0 should be fine - though it appears that there is a problem in this case. Could you please post the ghosterr.txt generated ...

discussion comment 06 Nov 2008

Robert Chester commented on: vmdk not valid format for VMware Server

Yes - sorry for the delay. A build is ready now which adds a switch that can be specified that enables VMware Server 1.0.7 to be targeted. The switch is '-vmdkVersion=4' where the version number is an internal VMware hardware version setting ...

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