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Scott Riser

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Scott Riser Partner Accredited

Status: -
Job Title: Backup, Recovery & Archiving Technology Consultant/Integrator
Member for: 7 years 28 weeks

Symantec Accreditations

Symantec Technical Specialist (STS)
  • Symantec Enterprise Vault 11.x
  • Symantec Enterprise Vault 9.0 for Exchange
  • Veritas Cluster Server 5 for Windows
  • Veritas Storage Foundation 5.1 for Windows
Symantec Sales Expert Plus (SSE+)
  • Symantec Enterprise Vault 10 (April 2012)
  • Symantec Enterprise (March 2013)
  • Symantec NetBackup 7
Symantec Sales Expert (SSE)
  • Symantec Backup Exec 2010
  • Symantec Enterprise Vault 10 (March 2012)
  • Symantec Enterprise (March 2013)
  • Symantec NetBackup 7
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Scott Riser's Activity

New idea 10 May 2012
Can Partners get a special technical support number to call into where the respondents are aware of the special relationship Partners have? Its incredibly frustrating to call into technical support, tell them I'm a Partner and get treated like a customer. I don't need to go to the ...
New forum discussion 10 May 2012
Following an upgrade to 9.0.2, I've encountered what appears to be a Kerberos issue related to the following TECH article:
New forum discussion 21 Mar 2012
I'm looking for information on how Enterprise Vault Email Archiving for Exchange can be intergrated into Interwoven/iManage. I've found announcements from several years ago indicating that there's interoperability but I don't know if that still exists since Interwoven was ...
New forum discussion 17 Feb 2012
I have a Backup Exec 2010 R3 SP2 system running backups and most are running fine except for one of the VMWare backups (running ESX 5.0). The error that it reports is: "V-79-57344-38743 - A Backup Exec media server cannot back itself up when it is installed on a virtual ...
New forum discussion 08 Feb 2012
Is Tech Article 47364 still valid for EV 10? I have a customer with some shortcuts that are bad and would like to recreate them without restoring and re-vaulting them. Here's the link to the article, it hasn't been updated since the release of 10.
New forum discussion 13 Apr 2011
I have a federal customer with the mandate to encrypt all data at rest; what's the best way to accomplish this with Enterprise Vault? I understand the Hitachi Content Platform can do it but is there any other options. This is a high priority so I would appreciate any ideas.
New forum discussion 18 Mar 2011
Have there been any updates to the File System Analyzer tool or replacement utilies?
New forum discussion 27 Jan 2011
I have a customer who's over-used EVPM and applied folder level Retention Categories to more than they wanted. Now they want to change the Retention Categories of the items in those folders, specifically the Deleted Items and Sent Items folders. These folders currently have a 2 Year ...
New forum discussion 15 Dec 2010
I have a customer who went a little overboard with their use of EVPM and applied several Folder Level Retention Categories that they now want to change but they're unsure of who they applied it to and what the exact Retention Categories were. I found the following SQL Query but it ...