scottmd

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scottmd
Member for 1 year 7 weeks

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1 year 2 days ago scottmd commented on the Add default comment when assigning status forum discussion That is close to what I have setup. What I have looks liek this: Name: Pending Delivery Auto ...
1 year 3 weeks ago scottmd posted a new forum discussion: Alphabetize or Reorder Incident Queries
1 year 3 weeks ago scottmd commented on the Add default comment when assigning status forum discussion This works fine, the only issue is that when my purchasing users changes status to "Pending Receipt", ...
1 year 3 weeks ago scottmd commented on the Add default comment when assigning status forum discussion The recommendation worked great. Thanks for the quick repsonse.
1 year 3 weeks ago scottmd posted a new forum discussion: Add default comment when assigning status
1 year 3 weeks ago scottmd commented on the Helpdesk open close stats forum discussion I have found a report that will provide me with each individual stats, but I need a report that will ...
1 year 4 weeks ago scottmd commented on the Report Builder Help? forum discussion When I run a query with that expression, it gives me an error - are there additional ...
1 year 4 weeks ago scottmd posted a new forum discussion: Report Builder Help?
1 year 5 weeks ago scottmd commented on the Enhanced Ticket Summary Email blog entry I want the email generated to given me a summary of all my workers incident stats combined together, ...
1 year 5 weeks ago scottmd commented on the Incident Automation Rules - fill in contact from original incident forum discussion The IRC chat help on Juice was the supplier of this solution - bgreen to be specific. To add ...
1 year 5 weeks ago scottmd posted a new forum discussion: Incident Automation Rules - fill in contact from original incident