Seamless
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Seamless posted a new forum discussion: NS 7 Server 2008
Seamless
commented 13 weeks 1 day ago on the Service provider forum discussion Thanks, its an answer although I was hoping there might be a way to do it.
Seamless
commented 13 weeks 4 days ago on the Service provider forum discussion Bump. Someone surely needs to restrict what incidents a particular worker can view or change?
Seamless posted a new forum discussion: Service provider
Seamless
commented 17 weeks 4 days ago on the Match incident numbers in e-mail forum discussion That works thanks. Initially I enclosed the ticket number in brackets [ XYZ #nnnn] but I found ...
Seamless
commented 17 weeks 5 days ago on the Match incident numbers in e-mail forum discussion Thanks very much, that's exactly what I was hoping to find.
Seamless posted a new forum discussion: Match incident numbers in e-mail
Seamless
commented 18 weeks 3 days ago on the Notify Rules: Default forum discussion Thanks, but the conditions themselves are OK. I think what happens is as follows:
- Default ...
Seamless posted a new forum discussion: Set Parent/Child programatically
Seamless posted a new forum discussion: Notify customer
Seamless
commented 18 weeks 6 days ago on the Notify Rules: Default forum discussion How do I post the rule?
It is set to
When: Every time incident is saved
And: When any of these is ...
Seamless posted a new forum discussion: Notify Rules: Default
Seamless
commented 20 weeks 3 days ago on the Service providers forum discussion Thanks, some good ideas.
What I have found so far is that if I create the third party as a queue or ...
Seamless posted a new forum discussion: Service providers