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SEPhatesSPECTOR

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SEPhatesSPECTOR
Member for: 1 year 47 weeks
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Member for: 1 year 47 weeks

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discussion comment 28 Jul 2010

SEPhatesSPECTOR commented on: Spector Exception - Not Working

Also, our defect case ID is 1978553

discussion comment 28 Jul 2010

SEPhatesSPECTOR commented on: Spector Exception - Not Working

Just though I'd update the forum: Our Engineer on the case informed me that our Defect Case for this did not make it on the RU6 MP1 release, but definetely is on the RU6 MP2 release, which is in its very early stages. Anyone else out ...

discussion comment 10 May 2010

SEPhatesSPECTOR commented on: SEP RU5 - 0xc0000005 ERROR!

Does anyone know if this is fixed by upgrading to the new 11.0.6 version?

discussion comment 10 May 2010

SEPhatesSPECTOR commented on: Spector Exception - Not Working

Does anyone know when 11. MR 6 SP1 comes out? I am told that version will fix the Spector issue with SEP? HELP!

discussion comment 31 Mar 2010

SEPhatesSPECTOR commented on: SEP RU 5 - Client moves to any group randomly

We have had the same issue as well in MR 5 We were told to delete our database and start over. Not a great solution in my opinion. Also, we don't use MS SQL so that SQL command won't work if you are on the embedded database ...

discussion comment 19 Mar 2010

SEPhatesSPECTOR commented on: Spector Exception - Not Working

Hello djfurther Yeah - we did have the same exceptions you speak of the problem with file/folder exceptions is that the software morph's the file name for the EXE's and DLL's. So it will change daily... They have a generator that ...

discussion comment 19 Mar 2010

SEPhatesSPECTOR commented on: SEP RU5 - 0xc0000005 ERROR!

For those of you wondering if you should contact tech support to get the patch, I have and I am going through the loop process now. A lot of back and forth... They won't just release it to you if you ask. At this point they have me ...

discussion comment 19 Mar 2010

SEPhatesSPECTOR commented on: Spector Exception - Not Working

Thanks sri2384 - I did try that a number of times.

discussion comment 18 Mar 2010

SEPhatesSPECTOR commented on: Spector Exception - Not Working

ok - I will await my technician's response as he said he linked it to a defect case.

discussion comment 17 Mar 2010

SEPhatesSPECTOR commented on: 11MR5 and Known Risk Exceptions Not Working?

I know how to create an Ignore Known Risk Exception... I am just wondering if any other users in the community are facing issues with creating that Ignore Exception and then actually having SEP quarantine the Known Risk...

New forum discussion 17 Mar 2010

SEPhatesSPECTOR posted: 11MR5 and Known Risk Exceptions Not Working?

I need a solution Anyone out there have a Known Risk set as an Exception and it is not working? I am wondering if this is a 11MR5 issue as 11MR2 used to work fine See this solved thread - See this solved thread - htt

discussion comment 17 Mar 2010

SEPhatesSPECTOR commented on: SEP 11.0.5 deployment to Windows 7

same issue here w/ Windows 7. We could not deploy from the migration deploy wizard, or set an Install Package. We plan on migrating to Windows 7 this summer.

discussion comment 17 Mar 2010

SEPhatesSPECTOR commented on: Spector Exception - Not Working

Our tech support engineer, "Sean P" is alluding to MR 4 MP2 as not being affected by this issue. Do we have to downgrade from MR 5 to MR 4 MP2?

discussion comment 17 Mar 2010

SEPhatesSPECTOR commented on: Spector Exception - Not Working

Here is our current ticket number: 411-687-378 and here is one other ticket number where we spent a lot of troubleshooting, only to get nowhere: 411-306-216 (we have like 4 tickets historically regarding this case. The problem with this is ...

New forum discussion 17 Mar 2010

SEPhatesSPECTOR posted: Spector Exception - Not Working

I need a solution I have a global exception for SpectorSoft, known risk "Spyware.Spector", and set to Ignore. Instead of ignoring this valid software that we use, SEP 11 MR 5 quarantines this as a Risk and we get 2 aler