Shepherd.Wesley
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Shepherd.Wesley posted a new forum discussion: Log off computers when x minutes pass with no activity
Shepherd.Wesley
commented 1 year 6 weeks ago on the E-mail Inbox POP3 Protocol Failure blog entry I am sure there is some documentation on it but its really simple. All you need to do is connect ...
Shepherd.Wesley
commented 1 year 8 weeks ago on the Modding the Winuser Console so Users Can View Their Own Tickets but Not Create New Ones article Would it be possible for you to share how to remove the "Edit My Info" button from the Winuser console?
Shepherd.Wesley
commented 1 year 8 weeks ago on the Advanced Change Management Workflow article You are more than welcome. I am always glad to assist anyone with problems involving Workflow. ...
Shepherd.Wesley
commented 1 year 9 weeks ago on the Advanced Change Management Workflow article Sent you an email in your juice box. Read it then give me a call and we will figure it out together. ...
Shepherd.Wesley
commented 1 year 9 weeks ago on the Trade in the Old, Upgrade to New! blog entry Here is a site that I found yesterday. I had had 0 experience with them but they seem to have some ...
Shepherd.Wesley
commented 1 year 9 weeks ago on the Lazy Employee forum discussion You could possabily make a boot option for each image that you have and when they PXE boot to it ...
Shepherd.Wesley
commented 1 year 9 weeks ago on the How do you connect to Mac machines by altiris Deployment Console? forum discussion I am not sure what you are asking because you talk about deployment console and then referencing ...
Shepherd.Wesley
commented 1 year 9 weeks ago on the Trade in the Old, Upgrade to New! blog entry I read that they were only doing this at a few select stores in Boston. Is this true from what ...
Shepherd.Wesley
commented 1 year 9 weeks ago on the HD Ticket Total Time Report forum discussion When a worker edits a ticket and adds time it is added to the ticket and gives them credit for the ...
Shepherd.Wesley
commented 1 year 9 weeks ago on the Report - List incidents by Assigned Group forum discussion I am assuming that you mean the Queue that you have setup and individual workers assigned too?
I ...
Shepherd.Wesley posted a new article: Using Workflow to Monitor and Notify on Failed HelpDesk SLA/SLO's
Shepherd.Wesley posted a new article: Advanced Change Management Workflow
Shepherd.Wesley posted a new forum discussion: Moving HelpDesk to DMZ
Shepherd.Wesley posted a new forum discussion: Customize Field Position in HelpDesk Solution
Shepherd.Wesley posted a new article: Using Workflow Solution to Create Change Management Requests