Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

smashimo

Member Profile

smashimo Technical Support Symantec Employee Accredited

Status: -
Member for: 2 years 31 weeks

Symantec Accreditations

Symantec Technical Specialist (STS)
  • Symantec Backup Exec 2010
Symantec Sales Expert Plus (SSE+)
  • Symantec Backup Exec 2010
Symantec Sales Expert (SSE)
  • Symantec Backup Exec 2010
Contribution Stats
0
Solutions
0
Forum Threads
0
Comments
0
Blog Entries
0
Ideas
0
Articles
0
Videos
0
Downloads
0
Events
0
Groups Joined

smashimo's Activity

Show:
New issue 28 May 2013
The entire size of VMDK files is backed up when backing up a VMware virtual machine with thin-provisioned disks using the Agent for VMware Virtual Infrastructure (AVVI) due to VMware KB #2039052. For more information please check the following article.
New issue 20 May 2013
Some IMG folders are not erased if expired IMG media is reclaimed during Granular Recovery Technology (GRT) enabled differential backup of VMware virtual machine using Agent for VMware Virtual Infrastructure (AVVI). As a workaround, please delete all the empty remaining IMG folders and their ...
New issue 16 May 2013
The Backup Exec Debug Monitor (SGMon) fails to run by the user who is a member of the Backup Operators group if the User Access Control (UAC) is disabled. This issue is currently under investigation by Symantec Corporation. For more information please check the following article.
New issue 15 Apr 2013
When the Backup Exec is upgraded to Backup Exec 2012 with synthetic backup policy and an incremental backup and the synthetic backup are executed after the upgrade, the synthesized full backup sets miss some data. This issue reproduces only with remote server synthetic backups. Please ...
New issue 09 Apr 2013
Some .bkf files are not deleted by DLM after the retention period of the backup set expires when it is spanned across multiple disk storages. When a backup job runs to a storage device pool which contains multiple disk storages, the backup set can be spanned across multiple disk ...
New issue 13 Mar 2013
The available cluster disks on Micorsoft Failover Cluster do not show in the backup selections in the environment other than English. It is not possible to back up the data on those disks in such environment. This issue is currently under investigation by Symantec Corporation. For more ...
New issue 28 Feb 2013
A post-command is not run if the job fails with '0xe000810c - Physical Volume Library Drive not available.' even though 'Run post-command even if job fails' option is specified. When the target device is offline, a backup job fails with 0xe000810c error. In this case, ...
New issue 27 Feb 2013
The Granular Recovery Technology (GRT) restore job from the backup set of a Hyper-V guest machine on tape fails with 0xe0009b61 error. This issue occurs only when a media server is a Hyper-V host machine and a logon credential for the guest machine is different from that for the media ...
New issue 14 Feb 2013
The Backup Exec audit logs are deleted based on the time in UTC instead of local time zone during database maintenance. For example, if local time zone is Japan Standard Time (JST) which is UTC+9:00 and the number of days to keep audit log data in the database is set to 2 days, the ...
New issue 04 Feb 2013
The backup of a VMware virtual machine using the Agent for VMware Virtual Infrastructure (AVVI) to dedpulication storage folder completes with the exception below when Granular Recovery Technology (GRT) is enabled. V-79-57344-38721 - Failed to mount one or more virtual disk ...
New issue 31 Jan 2013
The only one Hyper-V virtual machine (VM) is restored even though multiple VMs are selected for restore if Hyper-V VMs are backed up with Granular Recovery Technology (GRT) option enabled. The restore job completes with 'Successful' status though not all VMs selected are ...
New issue 27 Jan 2013
The network configuration and display settings are not retained after the remote SDR of a Windows 2008 x86 virtual machine hosted on Hyper-V. Please modify network configuration and display settings manually after remote SDR. This issue is currently under investigation by Symantec ...
New issue 08 Jan 2013
When deleting a job from the job history its associated job log file is not deleted, even though a warning window pops up and it says it is deleted. Please be noted that the job logs are deleted during database maintenance when the number of days to keep job logs exceeds. This ...
New issue 16 Dec 2012
The Backup Exec Remote Agent for Windows Systems service (beremote.exe) on a media server intermittently crashes in ntdll.dll after applying Hotfix 195395 when backing up a VMware guest machine. This issue is currently under investigation by Symantec Corporation. For more information ...
New issue 13 Dec 2012
The maximum file size field on the disk storage properties may not reflect the specified size. It displays 400GB when it is set to larger than 400GB. This is a problem with the user interface and the displayed size does not affect the actual maximum file size on the disk ...
New issue 13 Nov 2012
 If a full backup job with no recurring schedule is suspended after it is performed, the subsequent incremental/differential backup job does not run and the job status is set to 'Superseded' when the scheduled time comes. The job can be suspended via BEMCLI with the ...
New issue 10 Sep 2012
Unable to restore individual files and folders from a Granular Recovery Technology (GRT) enabled backup of a VMware guest machine if the backup set is duplicated to tape with hardware encryption. The 'Encryption Key Not Found' error window pops up when selecting the encrypted backup ...
New issue 06 Sep 2012
If 'Hardware' is chosen as 'Encryption Type' for Oracle database backups, the backup data is not encrypted. The 'Data Encryption' field on the properties page of the backup set shows 'No'. This issue is currently under investigation by Symantec ...
New issue 06 Aug 2012
The Backup Exec Remote Agent for Windows Systems service (beremote.exe) on a media server intermittently crashes in msvcr80.dll when backing up a VMware guest machine. This issue is currently under investigation by Symantec Corporation. For more information please check the following ...
New issue 03 Aug 2012
The Simplified Disaster Recovery (SDR) cannot recover a local computer using the 'Recover This Computer Wizard' from the spanned media in a RDX device. When you select the RDX device and click 'Next' button on 'Which storage devices contains the backup data for this ...