stevezerbe
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stevezerbe posted a new forum discussion: Can you target your Satisfaction survey based on workers.
stevezerbe
commented 36 weeks 6 days ago on the Customizing the Satisfaction Survey forum discussion We run multiple queues for our service desk. we've been asked to have surveys for each queue ...
stevezerbe
commented 1 year 31 weeks ago on the Daily Ticket "Summary" E-mail article A slight modification to the original and to ignore the '0' counts for open/Hold/resolved and ...