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Suren Gundumalla

Suren Gundumalla
Symantec Employee

Member for: 2 years 49 weeks
Contact: Send this user an email
Member for: 2 years 49 weeks
Blog: View recent blog entries
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4
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55
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Suren Gundumalla's Activity

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discussion comment 09 Mar 2011
Suren Gundumalla commented on: Why would that happen?
Can you capture the memory dump and work with symantec support?
discussion comment 08 Mar 2011
Suren Gundumalla commented on: SEP Won't open on client
If you disable smcgui.exe then you can't open SEP client.
discussion comment 07 Mar 2011
Suren Gundumalla commented on: SEP 11.0.6200.754 taking over windows 7 firewall?
This is one of the known isues in 11.0.6200.754 and has been fixed in later versions. Pls. work with support for the next release availability.
discussion comment 03 Mar 2011
Suren Gundumalla commented on: Sygate blocking mobile phone
You need to change policies/exceptions in SEPM. 
discussion comment 03 Mar 2011
Suren Gundumalla commented on: Cannot Open SEP Client, Microsoft Visual C++ Runtime
If you can capture FULL dump and work with symantec support it would be better. We might have seen similar issue like yours or if not we will work to fix in the next version (if symantec components are responsible).
discussion comment 07 Dec 2009
Suren Gundumalla commented on: The entry "LaunchSmcGui" does not exist in RU5
 You need to create this key manually...
discussion comment 17 Nov 2009
Suren Gundumalla commented on: Windows Security Centre Warnings
 ManInBlack: Following up from earlier conversation. 1. do you see on all 25 clients the same behaviour? 2. Did you pushed the client  software packages from SPC and does  all the clients are managed? 3. What do you mean by ...
discussion comment 13 Nov 2009
Suren Gundumalla commented on: Windows Security Alerts: "Symantec Endpoint Protection reports that it is turned off"
 BTW what is the SEP version you are using? Also per  Acway is it Managed or Unmanaged client?
discussion comment 13 Nov 2009
Suren Gundumalla commented on: Windows Security Alerts: "Symantec Endpoint Protection reports that it is turned off"
 Can you repro this all the time? Is this happening only once after install and before reboot? Pls. can you share us the log files and repro scenario?
discussion comment 12 Nov 2009
Suren Gundumalla commented on: Windows Security Center shows SEP is not working
 Nelson:  Can you pls. elaborate little bit more on this issue. do you think you can generate logs and share us some more info? Are you running liveupdate manually. Do you think you have a reproducible scenario? What is the NAP policy ...
discussion comment 12 Nov 2009
Suren Gundumalla commented on: Windows Security Centre Warnings
ManInBlack:  Can you pls. elaborate little bit more on this issue. do you think you can generate logs and share us some more info? Are you running liveupdate manually. Do you think you have a reproducible scenario?
discussion comment 18 Oct 2009
Suren Gundumalla commented on: SEP SBS v12.0.122 reporting its status to Windows Security Center in a format that is no longer supported.
 Hi, This has been fixed in next version of SBS.
discussion comment 30 Sep 2009
Suren Gundumalla commented on: SEP, Visual Studio 2008 and BSOD (Symevent.sys)
 Did this solved your issue?
discussion comment 29 Sep 2009
Suren Gundumalla commented on: SEP, Visual Studio 2008 and BSOD (Symevent.sys)
Gordon: Since the dump points to  SymEvent.sys   it might not be directly related to the actual problem.  Looks like you have older version of Sentinel.sys driver. Pls.check with the vendor of that file and upgrade to see if the ...
discussion comment 03 Sep 2009
Suren Gundumalla commented on: endpoint causing m4r causing screen shot issues - 11.0.4014.26
 Probably you might have any DLP product installed?
discussion comment 03 Sep 2009
Suren Gundumalla commented on: symcorpui.exe, version 11.0.4202.48, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb
 Pls. capture full memory dump and submit to symantec support for analysis.
discussion comment 30 Aug 2009
Suren Gundumalla commented on: Symantec Antivirus service keeps stopping
 Pls.create a full memory dump and submit to symantec support for further troubleshooting.
discussion comment 28 Aug 2009
Suren Gundumalla commented on: Symantec CMC smcgui encountered error needs to close
Pls.capture a full memory dump at crash and submit to symantec support. We would like to know how smcgui.exe got crashed.
discussion comment 30 Jul 2009
Suren Gundumalla commented on: Disable Symantec Endpoint Protection
 Only network threat protection will be disabled.
discussion comment 24 Jul 2009
Suren Gundumalla commented on: SEP 11 Causing Windows 2000 Clients to Freeze when printing
 Let us know the SEP version. There are some known defects with AV too while accessing network locations(addressed in newer versions of SEP).

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