tkight

What is previously called Software Virtualization Solution is now called Symantec Workspace Virtualization. So I guess the agent that was the SVS Agent is now SWV agent. Maybe if you went to Manage Fusion or Vision you know this, but some of us didn't, so a memo would be nice. The trick

article comment 19 Nov 2009

tkight commented on: Return Code -99

I ran into of problems with TS 6 too, luckily so far I've been pretty happy with SWD in 7. The simple sequencing of tasks is really, really nice.

New article 26 Oct 2009

tkight posted: Return Code -99

After upgrading to SP1 for NS7, I started receiving a Return Code of -99 on every Software Delivery Task. I talked with Altiris support about a -99 return code, and he said it is a general return, nothing specific. Turns out I needed to update my agents. Go to Settings>Agents/Plug

discussion comment 26 Oct 2009

tkight commented on: pcAnywhere,Carbon Copy or DS Remote Control

DS Remote Control isn't very good, and it doesn't offer any authentication which is nice for auditing. Symantec also says it is for emergency use only and recommends not using it as it was designed years ago with no recent ...

discussion comment 24 Sep 2009

tkight commented on: Only one user at a time can remote to pc's

Aclient? Only one person can connect. CarbonCopy and PCAnywhere can both be configured to allow multiple users. The configurations are in the NS console under the configuration tab in NS 6 and the Settings tab in NS 7.

New article 14 Sep 2009

tkight posted: Helpdesk 6 Mean Time to Resolution

My manager came to me and said he wants a report of our mean time to resolution (MTR) in the Altiris Helpdesk Solution 6. I told him sure it's possible, anything is possible with the Altiris Management Suite. I looked around the forums and the Internet, but couldn't find anything, so sad

discussion comment 11 Sep 2009

tkight commented on: Service Desk 7 Release Date????

64-bit? Preferred 16 gigs of ram? This new Service Desk had better be pretty impressive.

discussion comment 10 Sep 2009

tkight commented on: Removing duplicate assets from old NS

Assuming NS 6.5, If you go to View>Configuration>Server Settings>Notification Server Infrastructure>Merge Computers>Merge Computers with duplicate names This will allow you to merge those computers into one. Another option ...

discussion comment 10 Sep 2009

tkight commented on: Vista Imaging and Sysprep

Microsoft's technet article on ImageX, under the Limitations section, says the following: You can mount an image only from Windows XP with Service Pack 2 (SP2), Windows Server 2003 with Service Pack 1 (SP1), ...

discussion comment 27 Apr 2009

tkight commented on: How do you handle Software Delivery for traveling or teleworking users?

We are running into similar issues, we have a lot of laptop users (about 150) also and we're beginning to push out Service Pack 3. We are planning to use a method pretty similar to what plindqui described with package servers and ...