Tuomas

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Tuomas

Symantec Employee

Member for: 3 years 33 weeks

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discussion comment 11 Jun 2009

Tuomas commented on: SMC Service consuming 50% CPU all the time

Which VPN client are you using? I've seen some issues with older Checkpoint Secure Client versions. Upgrading the VPN client solved the issue. BR, Tuomas

discussion comment 03 Jun 2009

Tuomas commented on: How to tell laptops where to find SEP server when outside firewall

I'd use this in combination with locations. You can give the clients a more restrictive fw policy and get them to update content from Symantec LiveUpdate.

discussion comment 03 Jun 2009

Tuomas commented on: Live Update Fails from Manager but Succeds from Client (on same computer)

This error is pretty common on servers if Enhanced Security is enabled in Internet Explorer. Add liveupdate.symantec.com to your trusted sites and try again. BR, Tuomas

discussion comment 01 Jun 2009

Tuomas commented on: How to tell laptops where to find SEP server when outside firewall

Hi. You can create a Management server list for the outside location where you specify the IP for your server. Check under policy components in SEPM. Create a new list and assign it to your location. BR, Tuomas

discussion comment 27 May 2009

Tuomas commented on: Replication Server

Why do you need to install SEPM's on those sites. A Group Update Provider supports up to 1000 clients.

discussion comment 18 May 2009

Tuomas commented on: How does the "update content" command work

If you assign a new install package to a group it will get downloaded to the clients regardless of the update content command. BR, Tuomas

discussion comment 18 May 2009

Tuomas commented on: How does the "update content" command work

Update content will not reinstall the client. It will get new definitions from the manager if available. Regarding the withdraw policy approach... Create a group for your laptops, withdraw the NTP policies, export a managed client package ...

discussion comment 18 May 2009

Tuomas commented on: How does the "update content" command work

Hi One thing you could do is install all components but withdraw the policies for FW and IPS. This way you just have to assign a policy to those components to activate them when you're ready. On the client side NTP will be visible and have ...

discussion comment 13 May 2009

Tuomas commented on: How to create a firewall to block traffic oneway.

Not sure I understand your question completely but here's a try to solve the issue... If your aim is to allow traffic from all hosts to one host and also allowing replies you could do the following: Rule name - Application - remote host B - ...

discussion comment 14 Apr 2009

Tuomas commented on: SEP Firewall policy for Local File Sharing

Hi. If you can specify the support group pc ip addresses this is a pretty simple thing to achieve. You could create a host group and specify the addresses or networks of the support group as remote addresses and allow the traffic. This ...

discussion comment 09 Apr 2009

Tuomas commented on: Unable to communicate with the reporting component with MR4

Have you checked the IE security settings on the server? Check your ODBC connection as well.

discussion comment 08 Apr 2009

Tuomas commented on: Simple Firewall Rule, can't seem to do it.

Edited my first post. Forgot to specify remote ports.

discussion comment 08 Apr 2009

Tuomas commented on: Simple Firewall Rule, can't seem to do it.

Hi. To allow outgoing traffic and replies only you need to do the following: Create 2 new services: TCP, Remote Ports 0-65535, Direction outgoing UDP, Remote Ports 0-65535, Direction outgoing, Statefull UDP In your firewall rule you ...

discussion comment 08 Apr 2009

Tuomas commented on: Simple Firewall Rule, can't seem to do it.

Not sure I understand your question correctly. This firewall rule is for allowing outgoing traffic, it has nothing to do with communication to SEPM.

discussion comment 08 Apr 2009

Tuomas commented on: Simple Firewall Rule, can't seem to do it.

Hi Paul. If the firewall rule is created to allow any host the IP of the client doesn't matter. The host field applies for both local and remote addresses. BR, Tuomas

discussion comment 13 Aug 2008

Tuomas commented on: SEP client install on SEPM Server

Have you tried the Migration and Deployment wizard to install SEP? I use it to deploy SEP on my SEPM server, works really nicely. Haven't tried the migration part but it is available in the wizard.Message Edited by Tuomas on 08-13-2008 12:23 PM

discussion comment 24 Jun 2008

Tuomas commented on: Upgrading Client from unmanage to manage

Yes you can.Copy the sylink.xml from your SEPM to the client machines.

Tuomas

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