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vince@moxieinteractive.com

vince@moxieinteractive.com
Member for: 4 years 11 weeks
Contact: Send this user an email
Job Title: Help Desk Manager
Member for: 4 years 11 weeks
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vince@moxieinteractive.com's Activity

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New forum discussion 09 Apr 2008
We rolled out Help Desk Solution about a year ago today and currently use the out of box Categories. They are fine but sometimes users do not understand some of the terms like Break-fix. Does anyone have a different list of Categories they would like to share for I.T. Support? We have also n