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vince@moxieinteractive.com

vince@moxieinteractive.com
Member for: 4 years 11 weeks
Contact: Send this user an email
Job Title: Help Desk Manager
Web Site: www.moxieinteractive.com
Member for: 4 years 11 weeks
Blog: View recent blog entries
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vince@moxieinteractive.com's Activity

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New forum discussion 09 Apr 2008
vince@moxieinteractive.com posted: Help Desk Solution - Making Default Category blank and forcing users to make a choice
We rolled out Help Desk Solution about a year ago today and currently use the out of box Categories. They are fine but sometimes users do not understand some of the terms like Break-fix. Does anyone have a different list of Categories they would like to share for I.T. Support? We have also n
blog entry comment 29 Nov 2007
vince@moxieinteractive.com commented on: Service Catalog Form Builder
Dee, are you responding to someone else. I didn't ask about Help Desk. ha..ha..ha.. How long have you used Altiris? Are you using the Wise Packaging solution? If so, call me. Vince B. Moxie Interactive Help Desk Manager (678) 916 - 4490 ...

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