Enterprise Vault Server Settings Migration Wizard

During the video Evan mentions that the drive letters need to stay the same for the import of settings, while this would be our best practice and definitely advisable the wizards will allow you to change the locations if needed.

Regards,
--Andy

A nice Tool. But when we try to import the migration files on an EV 9.0.2 Server on Windows 2008 R2, source is EV 9.0.2 on WIndows 2003,  we get an error that the password of the VSA is not valid, but it is.

One information. The OS is german on both sides

Walter

Excellent walkthrough Evan!

Hello Wg231063,

I was having a recent case where customer is also having the same issue and what we do is performed the dtrace on the servermigration wizard and found the following trace

69 10:15:11.249  [3528] (ServerMigration) <1860> EV:M [EVSM] VSAAccount.AddVsaAccountToAdminGroup Exception occurred: Der Gruppenname konnte nicht gefunden werden.|
70 10:15:11.249  [3528] (ServerMigration) <1860> EV:H [EVSM] EVServerMigrate.ConfigureVsaAccount throwing Exception: Das System konnte die eingegebene Umgebungsoption nicht finden

It means that the Administrators group were not able to recognize, so we have renamed the default Administratoren group to Administrators and started the migration wizard again and it works.

I hope this will help you.

I started archiving with EV10 and wonder about upgrading to future versions. I feel now better confident about how this would be possible when next major release will be available.Thanks

Since the new version release a few days ago (ServerMigration 1.0.0.1227) I receive an error "VSA account not valid" when trying to import settings on a german server. The workaround with renamig "Administratoren" to "Administrators" did not work any longer for me.

DTRACE shows these messages:

189  14:10:19.660 [2.776] (ServerMigration) <2768> EV:M [EVSM] DTraceHelper.LogDTrace CLuster Mode is STANDALONE

190  14:10:19.660 [2.776] (ServerMigration) <2376> EV:L [EVSM] EVServerImport.CheckVSACredentials Check VSA credentials starts...

191  14:10:19.848 [2.776] (ServerMigration) <2376> EV:M [EVSM] VSAAccount.AddVsaAccountToAdminGroupAdministrators group name is VORDEFINIERT\Administrators

192  14:10:19.848 [2.776] (ServerMigration) <2376> EV:H [EVSM] VSAAccount.AddVsaAccountToAdminGroupException occurred: Der Gruppenname konnte nicht gefunden werden.

193  14:10:19.848 [2.776] (ServerMigration) <2376> EV:H [EVSM] EVServerMigrate.ConfigureVsaAccount throwing Exception: Unbekannter Fehler

194  14:10:19.848 [2.776] (ServerMigration) <2376> EV:M [EVSM] VSAAccount.RunningAsVSA current logon user: <DOMAIN\SERVICEACCOUNT>

195  14:10:19.848 [2.776] (ServerMigration) <2376> EV:L [EVSM] EVServerImport.CheckVSACredentials Check VSA credentials failed

196  14:10:19.848 [2.776] (ServerMigration) <2768> EV:M [EVSM] DTraceHelper.LogDTrace CLuster Mode is STANDALONE

With a previous version of ServerMigration (version 1.0.0.1217) the export and import of server settings works fine (after renaming group to "Administrators").

I hope the tech-guys will work on it and fix this issue soon.

I have also an issue with this tool.

Check if Vault Service Account is configured. Failed.

Dtrace shows this:

118    15:15:00.701     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] TaskExecution.LogTaskStatus Task "Check if Enterprise Vault core services are installed." Started
119    15:15:00.701     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] TaskExecution.LogTaskStatus Task "Check if Enterprise Vault core services are installed." Completed
120    15:15:00.701     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] TaskExecution.LogTaskStatus Task "Check Enterprise Vault version." Started
121    15:15:00.716     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] EVPreReqChecks.DoVersionCheck Enterprise Vault Version is 9.0.1.1073
122    15:15:00.716     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] EVPreReqChecks.DoVersionCheck Enterprise Vault Version check passed
123    15:15:00.716     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] TaskExecution.LogTaskStatus Task "Check Enterprise Vault version." Completed
124    15:15:00.716     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] EVPreReqChecks.DoEVConfiguredCheck Enterprise Vault core services configured
125    15:15:00.716     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] TaskExecution.LogTaskStatus Task "Check if Vault Service Account is configured" Started
126    15:15:00.826     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] EVPreReqChecks.DoVSAAccountCheck exception:
127    15:15:00.826     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] EVPreReqChecks.DoVSAAccountCheck Cannot get VSA account from EV services
128    15:15:00.826     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] TaskExecution.LogTaskStatus Task "Check if Vault Service Account is configured" Failed
129    15:15:00.826     [2512]    (ServerMigration)    <3704>    EV:L    [EVSM] EVPreReqChecks.DoChecks returning mode NONE

Is there any progress on the Error? Version 1227 and 1235 are both not working. With or without the workaround to change the Groupname from Administratoren to Administrators.

Please Help!

521  11:53:57.800 [2.440] (ServerMigration1227) <300> EV:L [EVSM] EVServerImport.CheckVSACredentials Check VSA credentials starts...
522  11:53:57.925 [2.440] (ServerMigration1227) <300> EV:M [EVSM] VSAAccount.AddVsaAccountToAdminGroup Administrators group name is VORDEFINIERT\Administratoren

523  11:53:57.925 [2.440] (ServerMigration1227) <300> EV:H [EVSM] VSAAccount.AddVsaAccountToAdminGroup Exception occurred: Der Gruppenname konnte nicht gefunden werden.

524  11:53:57.925 [2.440] (ServerMigration1227) <300> EV:H [EVSM] EVServerMigrate.ConfigureVsaAccount throwing Exception: Unbekannter Fehler
525  11:53:57.925 [2.440] (ServerMigration1227) <300> EV:M [EVSM] VSAAccount.RunningAsVSA current logon user: MANUFACTUM\Service_Vault
526  11:53:57.925 [2.440] (ServerMigration1227) <300> EV:L [EVSM] EVServerImport.CheckVSACredentials Check VSA credentials failed
527  11:53:57.972 [2.440] (ServerMigration1227) <2196> EV:M [EVSM] DTraceHelper.LogDTrace CLuster Mode is STANDALONE