Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Group Update Providers- Part 1

Created: 09 Nov 2009 • Updated: 29 Apr 2013 | 23 comments
Aniket Amdekar's picture
+29 29 Votes
Login to vote
Symantec single video player.

Group Update Provider Overview
The Group Update Provider was a feature request to support designating a particular client to serve as a computer that will get content updates and publish them. This is designed to provide functionality vaguely similar to configuring a legacy Symantec AntiVirus client as a secondary server.
The computer that is downloading and publishing the content is referred to as the “Group Update Provider.” The computers in the client group will use the designated “Group Update Provider” as a local proxy for content updates

When a client becomes the GUP

    • The mini HTTP server code will be a DLL extension to the SMC Agent. The design has the GUP running independently of the internal content handling. GUP is loaded by the SMC Agent when configured. When it starts up, it begins to listen on the configured port. It continues to listen until it is shut down.
    • All of the clients in the group receive the same proxy policy configuration. The one that matches the proxy address or hostname is the proxy and will load the micro web server.
    • The computer that is designated as the GUP will create a directory if it does not already exist at the following location:
      C:\Program Files\Symantec\Symantec Endpoint Protection\SharedUpdates

      The "SharedUpdates" folder will cache all proxied files. For the first round of implementation this will only be managed LU content. No other communication or content will be proxied. Getting index files and profiles, posting state and logs, etc. will be done directly with server.

    • The "SharedUpdates" directory will be populated when the GUP receives a request to see if the requested files are present in the local cache. If the file is present, it responds to the request with the file. If it is not present then the GUP holds the pending request, and re-issues the same "GetLUFile SyLink" request to the server. When that file arrives, it is added to the GUP cache.

The GUP code can only get content updates from Symantec Endpoint Protection Manager. As far as the GUP is concerned, it does not know about the client it resides on. Even if the client were to be updated through alternative means such as: Intelligent Updater or Symantec Internal Liveupdate, the GUP would not be able to use those updates to proxy for other clients.

Comments 23 CommentsJump to latest comment

Hear4U's picture

After careful review of various requests by you, and other sources, Aniket, a dedicated Connect TSE, has put together this 2 Part Series on Group Update Provider to help all of you!  Part 2 if found here:
https://www-secure.symantec.com/connect/videos/group-update-providers-part-2

Hope you enjoy!  More to come that I'm sure you'll find quite helpful.  Let us know what you think!

Eric

check out the community at www.infoblox.com/community

0
Login to vote
shp's picture

Good one.... thanks Aniket....

Regards,
Srinivas H.P.
HCL Infosystems Ltd

0
Login to vote
Mithun Sanghavi's picture

Hello,

Here is an Amazing Work of Aniket in form of Video.

GUP is one of the few Topics which is widely Focused by Customer's of Symantec Endpoint Protection.

Aniket here not only explains the Entire GUP overview but also covers the systematically stating with Assigning GUP  to understanding of Logs.

A very hard Work done by Aniket (creating 2 videos - Part 1 and Part 2)

Amazing!!!! Great work done by Aniket...

100% Complete.

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

+2
Login to vote
Simpson Homer's picture

The video is excellent and focusses on many important things about GUP 

0
Login to vote
Raghav_KBL's picture

Excellent work ... Aniket.

you got my vote

Thanks
Raghavendra K S

0
Login to vote
Symantec World's picture

I also voted aniket...

Regards, M.R

0
Login to vote
Shijith Kurup's picture

Thanks for sharing these videos.

0
Login to vote
Hooshiar's picture

Amazing . thanks Aniket Amdekaryes

0
Login to vote
Raja Mohammed's picture

Very Helpful  !!! Thanks !!!

0
Login to vote
MattBarber's picture

Great video!  Definitely answered some questions!

Matt Barber
Application Specialist

TN User Group Marketing Director

0
Login to vote
John Thomson's picture

Hi Aniket

I saw both the Part 1and Part 2

Very Useful

If  you provide some video' s for  how to troubleshoot GUP Issues

That will be more useful.

Thank you

0
Login to vote
Aniket Amdekar's picture

Hay John,

Thanks for your comments.

I am working on a video to troubleshoot GUPs.

Will post another update when it gets published.

Regards,
Aniket 

0
Login to vote
Dung's picture

This is very useful for me
Thank you

0
Login to vote
Siddh's picture
Appreciate the hard work Aniket
The video is very helpful and awesome to understand GUP technology.
Here some query’s I have, hopefully someone can clarify me on this.
  1. Does the GUP machine takes only incremental updates from SEPM server except 1sttime when it has been configured GUP machine
  2.  Is there any way if I don’t want to send clients to SEPM console for update lookup. Client must only pull data only policy changes are done. Hope you got my concern. Reason is some of our remote location has 64 KBPS link. I have already configured GUP for location but still want to reduce the data transfer rate from SEPM to GUP / client machine.

Best regards,

Siddhesh Rane.

Regards,

Siddhesh

If this response answers your query, please mark it as a solution

Test your backups to make sure they will get you back up! Because a backup failing is just as bad as failing to backup!

0
Login to vote
Villian's picture

This video is very usefull please post some video's related to LUA(Live update Administrator) configurations and Troubleshooting

Thanks In Advance

0
Login to vote
ryannewman's picture

Is the GUP info on my machine updated frequently, with regular checks via SMC over the network or is it only when I refresh my window? How frequent is this traffic?

Regards,

Ryan Newman

IT Support London

0
Login to vote
Aniket Amdekar's picture

Hi,

I think the part 2 of this video should answer your question.

https://www-secure.symantec.com/connect/videos/group-update-providers-part-2

Regards,

Aniket

0
Login to vote
Featherlite's picture

Thanks for the info on this.  It helped me trouble shoot my issue and find a resolution :D

0
Login to vote
Azhar Khan's picture

Thanks Aniket , ,.

Appriciate your hardwork for creating this video and creating a better understanding about GUP...

This was really helpfull.

Regards,

Azhar Khan.

0
Login to vote
amir ganji's picture

hi

when I see this video show me only 4 minute of total time ot this video.so I could not use that .

please help me for this problem

0
Login to vote
MaRRuT@CC's picture

I hope graham's distibution monitor will be implemented in SEP 12...

0
Login to vote
amir ganji's picture

hi

I am installed sepm 11.0.6 on win 2003-sp2 whit sql server 2005 enterprise, we using several domain in my network such as : mpedc.ir , 8.mpedc.ir , 11.mpedc.ir , .... also only one console of sepm installd on my network and configure a gup. I used sylinkreplacer for publish sylink.xml file on other clients.with replace sylink file , all of the clients get update from gup but console sepm dont show these clients in client tab. I chekeld Help and Support-->troubleshooting-->Server Name & Group Name is correctly , but sepm consol dose not show those clients.

please help me for my problem .

tanks

0
Login to vote