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Mobile Device Geofencing with Symantec Workflow

Created: 22 Mar 2012 • Updated: 22 Mar 2012
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This brief 5-minute video demonstrates the use of Symantec Workflow to automate a business process relating to Symantec Mobile Management. 

Specifically, this example was designed to "Geofence" mobile devices, i.e. to restrain mobile devices to a given location such as a retail store or a corporate board room.  The Workflow process can automatically run on a schedule (e.g. every 5 minutes, every day, etc.), and if it finds that a device has strayed X number of kilometers away from the location where it is expected to be, the process would "do something" in response.  That "something" might be remote wiping the mobile device, opening up a Service Desk ticket for further investigation, emailing the proper authorities with a Google Maps link showing the current device location, removing a corporate VPN policy that has been applied to that device, etc. 

Technical note:  This process leverages the same SMP report (WFDemandCommandWSReport) as this Connect article.  The process could have been adapted to use the DemandCommandWS webservice referenced in that article as well, e.g. to remote wipe the device if it had breached the Geofence.  You can download the process file below ("Mobile_Geofencing_Prototype.zip"), unzip it, and double-click on the .package file on your Workflow system to open it.  This is a very simple example but for someone who has used Workflow, all of the tools are available for you to quickly add to and adapt the process to meet the needs of your particular use case.

Keywords:  SMP Report Generator, device location inventory, latitude longitude, For Each Item in Collection, debugger breakpoint, database, Compare Numbers rule