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Putting It All Together Videos: Troubleshooting Packages in DS 7.1

Created: 30 Apr 2013 • Updated: 30 Apr 2013
Thomas Baird's picture
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Symantec single video player.

This 20 minute video shows you how to troubleshoot various package issues that may arise with Deployment Solution, including a few known issues and how to fix them.  The video covers:

  • Images missing from package servers
  • Invalid packages on package servers (including retrying download issues)
  • Known issue around packages captured with an extra backslash(\)
  • Known issue around automation folders not upgrading correctly
  • Added drivers don't appear to work in WinPE (are actually missing from it)
  • Managing removed packages (e.g. Copy File tasks that no longer exist)
  • Saving your packages on Site Servers during an upgrade.

We hope you find this information useful for managing your Deployment Server environment, and preparing for support calls (or preventing them).