Video Screencast Help
As we strive to continually improve your experience on our site, please help us by taking this survey and tell us about your satisfaction level using Symantec Connect. One lucky winner will receive 500 Connect points! * Take the survey.

ServiceDesk Configuration: Rulesets Overview

Created: 13 Sep 2012 • Updated: 26 Aug 2013
Jason Short's picture
+3 3 Votes
Login to vote
Symantec single video player.

This video will provide a good overview of rulesets in ServiceDesk. The video covers the basic components of a rule, as well as, how to configure rules to work together as part of more complex logic.

Video Upload: