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ServiceDesk Customization: Add Custom Data Method 1 - Custom Data Type Part 2

Created: 24 Sep 2012 • Updated: 26 Aug 2013
Jason Short's picture
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This is the second video in the two part series demonstrating adding custom fields to a ServiceDesk ticket.

 

Video Overview:

1) Create Process Profile

2) Modify Process View Page for new Variables

 

Link to Part 1: https://www-secure.symantec.com/connect/videos/servicedesk-customization-add-custom-data-method-1-custom-data-type-part-1