“Explore various methodologies that can be employed to reduce the impact on the communications, responsiveness and overall performance of your ITMS implementation. This session covers guidance to the optimal configuration of the components that work in conjunction with ITMS such as OS, IIS, SQL...”

“Get ready for an in-depth overview of Symantec ServiceDesk 7.5 and the new configuration and customization capabilities, as well as a look ahead via the product roadmap. In addition, the University of Utah Health Sciences Center will discuss their recent upgrade to ServiceDesk 7.5 and share lessons...”

“Managing software is one of IT’s top challenges. It is costly and resource-intensive—and proper management is critical to ensure license compliance. Attend this session to learn how software asset management has evolved, why it is a higher priority than it has been in the past, and how...”

“As customers continue on their VMware Journey to IT-as-a-service and the Software Defined Data Center, a key design challenge is how to assure compliance to applicable industry regulations such as PCI and HIPAA. vSphere is a great foundation for compliance, but additional technology components are...”