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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 913 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New article 30 Jun 2014
Component definition This component takes numerical input(s) and adds all values together, outputting the total as a decimal value. Component icon Definition of component input value or values The input for this component can be single values or ...
New article 30 Jun 2014
Component definition This component functions structurally like any other single path component, but does not affect the workflow data by default.  This component has little process value, but can be useful as a placeholder or annotation ...
New article 30 Jun 2014
Component definition This component allows a workflow developer to specify multiple output paths and select one of those paths as a static output path.  This component has little process value, but can be useful as a placeholder or annotation ...
New blog entry 24 Jun 2014
Migration: A migration is when you install the latest version of the IT Management Suite solutions on a new server, and then migrate the data from the earlier ITMS solutions to the latest version of the application. Upgrade: An upgrade is when you ...
New article 24 Jun 2014
  Component definition This component is used to add inclusion rules to a collection (filter) in the indicated SMP.  The inclusions are added by their item guid(s). Note - the only apparent difference between this component and the "Add ...