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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 999 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:

Workflow How To Videos
Workflow Documentation
Example Workflow Templates
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

Group Activity

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New idea 05 Aug 2015
Currently, unless I am missing something, when you run an upgrade process on ServiceDesk from the Maintenance Page of the SD installer you will be forced through until the end of the configuration where you can then simply start the upgrade. As those ...
New idea 31 Jul 2015
When you open a Worfklow all the Models are expanded by Default in the Project Window. This is fine when it is a small project but when you have 50+ Model this scrolls forever. Also I don't tend to need to be in the expanded options, you occasionally ...
New article 15 Jul 2015
In this article I will show you how to change the colour of a cell (in a given column) in a  Grid Component in the  Forms (Web) Project Type. This can be handy for a RAG Status or Traffic light system. Linked ...