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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 1051 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos
Workflow Documentation
Example Workflow Templates
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

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New article 31 May 2016
  Component definition This component gets all items of the type specified from the Notification Server. Component icon Definition of component input value or values Table: Input values Input value name Input value data type Example ...
New article 16 May 2016
There was a question on the Forums from Lark about Reading/Writing JSON in Workflow https://www-secure.symantec.com/connect/forums/write-object-json-and-read-object-json I made a couple of suggestions on the post but thought it would be useful as a ...
New idea 13 May 2016
When you create a PM policy you can choose in Step 2 of "Distribute Software Updates" the option to "Immediately replicate that policy down the hierarchy". It would be great to have this option available in the PatchWorkflowSvc ...