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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 943 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

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ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New idea 16 Sep 2014
Dear Symantec, Thank you so much for the really useful document which describes the long list of "Point fixes For ServiceDesk 7.5 SP1": http://www.symantec.com/docs/TECH212326 The thing is, I recently applied a load of the point fixes to my server and ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve an associated location for an SMP Cost Center. Component icon Definition of component input value or values [Insert a table that lists the name and description of input values, ...
New article 10 Sep 2014
Component definition This component may be used to retrieve all SMP Computers. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Fixed Asset Catalog Item(s) by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Department by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve all SMP Locations. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Computer(s) by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve all SMP Departments. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server ...