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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 877 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New article 16 Apr 2014
  Component definition This component evaluates environment data using a set of preconfigured agent strings in order to determine whether the browser that loaded the web form is a mobile browser. Component icon Definition of component input ...
New article 16 Apr 2014
Component definition This component allows you to draw arrows on your process model. For example, this could be used to connect an annotation describing a component to that component. Arrows may be drawn on either end of the line, both ends or neither ...
New article 16 Apr 2014
Label Component definition This component lets you place text anywhere on your Web form. The text on your form is the backbone of the form operations. It lets you convey to the user precisely how to fill out the form and why the form needs to be ...
New article 16 Apr 2014
  Component definition This component is a grouping of checkboxes, which can be used for mass answering of yes/no questions. For example, this component could easily be used to respond to a "check all that apply" question. This component simply ...
New article 16 Apr 2014
  Component definition This component allows you to place a checkbox on your webpage. Checkboxes are often used to allow users an easy way to answer yes/no questions. Component icon Definition of component input value or values This component ...
New article 16 Apr 2014
  Component definition The calendar component allows users to select a date in order to submit it through a webform. Component icon Definition of component input value or values This component has no directly configurable inputs; however, if a ...
New article 08 Apr 2014
This component has not yet been documented by the Workflow community. Earn Connect points by contributing your knowledge about this component to the Workflow community.  Component definition [Describe this component in one or two ...
New article 04 Apr 2014
Component definition This component first checks to see if a string contains a certain piece of text. If the string does contain the specified text, this component will return where in your string the text appears. Component icon Definition of ...