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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 1008 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:

Workflow How To Videos
Workflow Documentation
Example Workflow Templates
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

Group Activity

New article 28 Sep 2015
Original article is posted here. I use the Embedded Rule Model a lot.  Excessively so.  Although configuring it takes only a few actions, after personalizing the component, all I need to do is drag and drop and it’s ready to ...
New article 28 Sep 2015
Original article is posted here. While developing a workflow project for a customer, I noticed that some machines in the customer environment were using IE9 as the primary browser.  I also noticed that my form design worked very poorly in IE9. ...
New article 22 Sep 2015
In this Article I'm going to share some Workflow Tips and Tricks, Go to the Workflow Task Tray "<Install Folder>:\Program Files\Symantec\Workflow\Tools\LogicBase.Local.TaskTray.exe" Down to the Task Tray and Right Click on the  Workflow ...
New discussion 15 Sep 2015
Hey Guys, I am in need of a Workflow engineer to help customize a workflow process to integrate with SYMANTEC DLP. I have a customer that already has a process for 1 aspect of DLP (email) and want to develop one for Discover, so the framework exists, ...