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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 970 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates

ServiceDesk How To Videos

ServiceDesk Documentation

Contributing to Workflow's Collaborative Component Pages

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Group Activity

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New article 15 Jan 2015
  Component definition This component evaluates a string input and determines whether it ends with a second string input. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 15 Jan 2015
  Component definition This component evaluates a string input and determines whether it starts with a second string input. Component icon Definition of component input value or values Input values Input value name Input value data ...
New article 15 Jan 2015
  Component definition This component allows you to merge application variables and text together freely to create text. It also lets you apply 'formatters' to variables which can do things like format a date. Component icon Definition of ...
New article 15 Jan 2015
  Component definition This component allows a process to run an embedded workflow model on a form.  The element can visually be an image, a button, or a link.  Much like the Subdialog form component (except without the option ...
New article 15 Jan 2015
  Component definition This component can be used to update data without the need for a parent page refresh.  Elements placed inside this component can be affected by the panel's partial-page updates.  Elements placed outside this panel ...
New article 08 Jan 2015
The Project has been designed to address the concern of a few client who wanted to know whether it would be possible to update or modify resolution details when ticket is either in "Resolved" or "Closed". This project can help in updating or ...
New article 30 Dec 2014
Component definition This component provides a list/array of links to download files from a process. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 30 Dec 2014
Component definition This component allows users to upload files through a webform. It allows users to first browse their local drives or network to select a file, and then upload the file to the Workflow datastream as a FileDataType ...