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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 939 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Group Activity

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New article 10 Sep 2014
  Component definition This component may be used to assign a Manager to a Location in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Locations by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification ...
New article 08 Sep 2014
  Component definition This component may be used to remove an exclusion from a filter/collection in the SMP platform. Note - the only apparent difference between this component and the "Remove Exclusions Component" component is the "collection ...
New article 08 Sep 2014
  Component definition This component may be used to remove an inclusion from a filter/collection in the SMP platform. Note - the only apparent difference between this component and the "Remove Inclusions Component" component is the "collection ...
New article 08 Sep 2014
  Component definition This component may be used to remove an inclusion from a filter/collection in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to retrieve all SMP Cost Fixed Asset Catalog Items. Component icon Definition of component input value or values nput values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to retrieve an associated location for an SMP Department. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to associate/assign a location with a department in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...