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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 1017 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos
Workflow Documentation
Example Workflow Templates
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

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Group Activity

New article 28 Sep 2015
Original article is posted here. For every project I develop, there’s a high probability that a custom-made SQL database is going to be useful to the process I’m working on.  I’m going to detail my process here, which should be a good ...
New article 28 Sep 2015
Original article is posted here. I spent an entire day a while back trying to get either the Active Directory components or the LDAP generated components to return some usable information on whether an account was locked out.  The only ...
New article 28 Sep 2015
Original article is posted here. The two settings Workflow provides for the position of your forms is handled here: When the checkbox is selected, your form turns out like this: being both centered vertically as well as horizontally. If the ...
New article 28 Sep 2015
Original article is posted here. I use the Embedded Rule Model a lot.  Excessively so.  Although configuring it takes only a few actions, after personalizing the component, all I need to do is drag and drop and it’s ready to ...
New article 28 Sep 2015
Original article is posted here. While developing a workflow project for a customer, I noticed that some machines in the customer environment were using IE9 as the primary browser.  I also noticed that my form design worked very poorly in IE9. ...
New article 22 Sep 2015
In this Article I'm going to share some Workflow Tips and Tricks, Go to the Workflow Task Tray "<Install Folder>:\Program Files\Symantec\Workflow\Tools\LogicBase.Local.TaskTray.exe" Down to the Task Tray and Right Click on the  Workflow ...