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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 963 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New article 10 Sep 2014
  Component definition This component may be used to retrieve any associated assets for an SMP User.  This component uses the user's GUID as the input value. Component icon Definition of component input value or values Input values Input ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve an assigned manager for an SMP User. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification ...
New article 10 Sep 2014
  Component definition This component may be used to assign a Manager to a User in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP User(s) by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve all SMP Users. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve an associated department for an SMP User. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve an associated location for an SMP User. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to associate/assign a location with a user in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve an associated cost center for an SMP Location. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to associate/assign an existing cost center with a location in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data ...