How to clean the previous virus definition in sep12.5
do you mean delete virus definition, let know if it is helpful?
How to clear out corrupted definitions for a Symantec Endpoint Protection client manually
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Just in case it helps, here's the same article but for the SEP12.1 client:
And again for the SEPM itself:
Can you add what exact version of the product you are using? Also, what behavior you are seeing? And is it on a SEP client or a SEPM?
Thanks in advance!
With thanks and best regards,
If it is SEP Client you can use Rx4DefsSEP
The "Rx4DefsSEP" utility is used to completely remove and replace definitions on a 32-bit or 64-bit Symantec Endpoint Protection 11 client.
For SEPM follow this
MCT MCSE-2012 Symantec Technical Specialist (SCTS)
It would be worth looking at this http://www.symantec.com/business/support/index?page=content&id=TECH122857
If using a 64 bit Operating System, follow the steps below (SEP 12.1.x):
C:\Program Files\Common Files\Symantec Shared\SymcData\spcVirDef32
C:\Program Files\Common Files\Symantec Shared\SymcData\sesmIPSdef32
C:\Program Files\Common Files\Symantec Shared\SymcData\spcVirDef64
C:\Program Files\Common Files\Symantec Shared\SymcData\sesmIPSdef64
LiveUpdate will download 32-bit definitions correctly.
If using 32 bit Operating System, follow the steps below (SEP 12.1.x):
How many machines do you want to clean the Definitions on ?
If you want to perform this on small number of machines then you could download the latest version of Intelligent Updater from this page Daily Certified definitions for Symantec Endpoint Protection / Symantec Antivirus Corporate Edition.
Check this Article:
If you would like to perform this activity on a huge number of machines, then you could also try Rollback of Virus definitions -
How to Backdate Virus Definitions in Symantec Endpoint Protection Manager
Symantec Endpoint Protection 12.1: How to roll back the BASH definitions to a known good version
Associate Security Architect
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3
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