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Open Incident by Email and Store EML file

创建时间: 20 8 月 2012 | 1 条评论
Everton Silva 的图片

I am using mail monitor project to create and open new incidents.

Exist any way to store the email  message as eml file and attached in the incident?

Thanks,

Everton

评论 1 Comment跳转至最新评论

jhallam3 的图片

Hi,

.EML is only an Outlook extension and created by outlook to store the content on the email.

I would use a HTML merge component to merge all the data then save that information to a .html file.

That way you dont need outlook to open the file and you can format the html as you wish.

drop me a message if you need help.

Thanks

Jon Hallam

ManagedDesktop.com