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Solutions not showing up correctly

创建时间: 15 5 月 2013 • Updated: 18 5 月 2013 | 10 条评论
CraigV 的图片
此问题已解决。 请查看解决方案。

Hi,

Can an admin please check out Connect...I've seen some forum topics that show as solved not indicate the post that was the solution. Can't share a screenshot, but clicking the show solution button takes you to the correct post, which looks like any other normal post (ie. no green border around it).

Thanks!

Craig

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Brɨan 的图片

Same issue here. Also, seems a new feature was added to allow for a "split solution"

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

John Santana 的图片

yes please, the thread that I mean is on this forum and I cannot find the link for UNMARK as solution anymore ?

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

venktesh 的图片

I have a same problem, i have marked one comment as a solution but now i want to clear it. No option dispaly.

Kevin 的图片

Thanks guys,

We're aware of the problem and are working on it now.

Kevin

解决方案
CraigV 的图片

It's fixed now, thanks Kevin!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Kevin 的图片

Thanks Craig,

It's still showing up in a few places so we'll keep working.

Kevin

Kevin 的图片

Things are looking good now -- I think we have it licked.

I've verified that solutions are now displaying as they should.

Thanks for your patience.

Kevin

解决方案
venktesh 的图片

Admin

Thanks. This issue has been resolved but in article voting status is running as 0 vote but when i voteup it instant display as 19 votes. How it possible?

John Santana 的图片

Venkatesh, this could be another bug / issue to post unrelated to this issue ?

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

Kevin 的图片

Venktesh;

We've also noticed the voting issue and are looking into it.

Thanks for your patience.

Kevin