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unable to replace the sylink file

创建时间: 25 10 月 2012 | 8 条评论

We are unable to replace the slink file in RU12.1 MP1 even we have stopped the SEP on client machine.

Error:-files are use.

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pete_4u2002 的图片

can you please post the screen shot?

hope you are using sylink replacer for SEP 12.X version?

Prachi 的图片

You can also refer to:

How to change the sylink.xml file in Symantec Endpoint Protection (SEP) 12.1
http://www.symantec.com/business/support/index?page=content&id=TECH157585

Best Regards, 

 Prachi Tatkare.

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Brɨan 的图片

What version of Windows?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi 的图片

Hello,

I would request you to check these Articles:

Cannot manually copy Sylink.xml into a Symantec Endpoint Protection 12.1 client. Access is Denied.

http://www.symantec.com/docs/TECH165321

How to change the sylink.xml file in Symantec Endpoint Protection (SEP) 12.1

http://www.symantec.com/docs/TECH157585

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Riya31 的图片

Try with disabling tamper protection.

I think you are using 12sylink replacer.

Rafix 的图片

Try to stop SEP service called Symantec Endpoint Protection then try to replace sylink.xml it should help.

BTW check your own permissions to file if everything is ok and you should have ability to replace the file and still can't do this try to stop SEP service then change it to disable and then restart computer (in my case it helps serveral times.)

You can use SEP user interface. Just open GUI of Symantec Endpoint Protection client and click HELP then chose Troubleshooting.

Next, in Communication Settings just import XML file (but check if your client is self managed or no)

SebastianZ 的图片

How are you doing the sylink replacement - there are different methods to achiev that. Youmay want to choose one of the automatic ways like sylink drop or sylink replacer.

SameerU 的图片

Hi

Please check whether you have logged with admin rights

Regards