截屏视频帮助

Where in the C:\ drive we can find the SEP client log ?

创建时间: 25 10 月 2012 • Updated: 11 11 月 2012 | 5 条评论
此问题已解决。 请查看解决方案。

Hi,

One of the user complaining that they cannot get access to the server, so I wonder if it is blocked by the SEP client v 12.1 RU1 MP1 ?

WHere can I find the log for this in C:\ drive ?

评论 条评论跳转至最新评论

Ashish-Sharma 的图片

HI,

Best way to check sep client logs

SEP client > View Logs

You can enable syslink logs

https://www-secure.symantec.com/connect/articles/how-enable-sylink-logs-registry

Thanks In Advance

Ashish Sharma

pete_4u2002 的图片

why not look into the logs on SEP client GUI.

The location of the logs are

win 7 & 2008

C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs

other

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs

解决方案
John Santana 的图片

OK, in C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs which log should I see to know which component is currently blocking the client application with FTP and client application interacting with Outlook email client ?

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

Jackie007 的图片

HI,

You can view Logs on SEP client GUI

Open SEP Client GUI  -> View Logs -> All type logs are available

Or

Windows 7 machine

C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.x.\Data\Logs

Thanks....

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you

John Santana 的图片

thanks for the assistance guys.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.