Cybercrime | Symantec
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Cybercrime is one of the largest illegal industries in the world. Symantec is deeply committed to stopping cybercrime and raising greater public awareness of the steps every person, family, organization, and business can take to stay safe online. Through outreach, education, research, and online tools, we are joining forces with our customers, employees, government agencies, communities, and families to protect individuals and their information to ensure confidence in the online experience.
Every second, 18 adults become a victim of cybercrime – that’s more than one and a half million cybercrime victims each day globally.
Symantec has become increasingly involved in the effort to create new approaches to support the fight against cybercrime and to support victims of cybercrime. For that reason, we launched the Norton Cybersecurity Institute in FY12. This global initiative allows us to collaborate with law enforcement and non-profit safety groups in the fight against cybercrime by providing law enforcement with training, technical expertise, and improved global cooperation. Among the free resources the Norton Cybersecurity Institute offers are:

  • Investigator Training: The Norton Cybersecurity Institute sponsors cybercrime investigation conferences for law enforcement across the globe and sponsors internships for global law enforcement personnel to attend training sessions with the FBI where they actively work cases and learn new techniques for investigation. Symantec maximizes its knowledge-sharing by working closely with the National Cyber Forensic Training Alliance (NCFTA), a unique non-profit public-private collaboration between law enforcement and private industry.
  • Judicial Training: Web-based cybercrime case training hosted by the National Center for Justice and the Rule of Law (NCRLJ) for US judges.
  • Victim Assistance Program: Partnership with the National White Collar Crime Center (NWC3) to develop an online assistance program that helps cybercrime victims better understand the investigation process and prevent future attacks.
  • Student Training: Sponsorship of the UCLA School of Law to produce a unique annual cybercrime mock trial for law students to train the “next generation” of cybercrime prosecutors.
Symantec benefits from the knowledge-sharing gained through our interactions with law enforcement. This exposure allows us to stay current on events at the front lines of the fight against cybercrime, and assists us in developing new products and services that protect our customers against the newest forms of cybercrime. Find our Introduction to Cybercrime & Crimeware podcast, and other useful information on our Cybercrime page.

Developing Policy to Promote Cybersecurity

Cybersecurity requires not only individual consumer and business action, but also internationally coordinated legislation and policies. For this reason, Symantec advocates for effective laws and regulations and coordinates with governments and law enforcement agencies worldwide to ensure that they have the training and resources needed to aggressively pursue cybercriminals.

Governments are the third most targeted sector for cyber attacks and are wholly responsible for 20 percent of all data breaches.
Our priorities for influencing policy include the following:
Focus on behavior, not technology. Symantec believes that laws to deter cybercrime should focus on punishing bad behavior rather than regulating the technology itself. Laws should criminalize acts such as intentionally obtaining or transmitting personal information with the intent to defraud a person or damage a computer, not simply outlaw programs capable of collecting or transmitting data that also have many legitimate uses.
Increase penalties. Stronger cybercrime penalties and enforcement measures are needed to punish and deter bad actors who seek to capture information from a user’s computer without authorization. These penalties must coexist with provisions that account for innocent, unsuspecting users whose computers are unknowingly taken over by cyber criminals.
Develop a model approach for use globally. Unless crimes are defined in a similar manner across jurisdictions, coordinated efforts by law enforcement officials to combat cybercrime will be complicated and sometimes impossible. Therefore, a globally harmonized framework of legislation against e-crime is needed, preferably developed through a coordinated, public-private partnership to produce a model approach that eliminates the risk of inadvertently creating cybercrime havens.
Avoid duplication of effort through enforcement partnerships. Law enforcement efforts should be coordinated across national and local levels in order to share expertise and technology and avoid costly duplication of effort.

Stopping Software Piracy

Every year, billions of dollars are lost to software piracy, which is the illegal distribution or copying of software for personal or business use. The harmful effects of software piracy reach far beyond the software publisher. While companies suffer a direct loss of sales, consumers also suffer because companies are often forced to raise prices or cut research and development funding to make up for revenue shortfalls due to piracy.
Symantec works closely with governments around the world to strengthen copyright protection for software, both in digital and physical form. For example, Symantec is a worldwide member of the Business Software Alliance (BSA), an organization formed in 1988 that spans 65 countries across North America, Europe, Asia, and Latin America. The mission of BSA is to advance free and open world trade for legitimate business software by advocating strong protection of intellectual property. Learn more about the Business Software Alliance.
Symantec provides training and education to our many stakeholders to raise awareness of the impact of software piracy and methods to help stop the spread of this illegal activity. For example, Symantec’s anti-piracy team has:

  • Created and distributed piracy-related training materials for channel partners throughout our Europe, Middle East, and Africa (EMEA) region and in India
  • Conducted piracy-related training sessions for customs officials throughout EMEA
  • Held piracy-related training sessions for law enforcement officials in EMEA, Latin American, and our Asia Pacific and Japan region
We developed an anti-piracy tip sheet and video with Common Sense Media to help educate students about piracy issues.
Our best information about software pirates comes from our consumers. If you know of or suspect an organization or an individual of committing software piracy, either through conventional distribution or over the Internet (Web or ftp site), please let us know. You can fill out a report at our anti-piracy Web site: Contact Anti-Piracy Team.