Unable to delete item due to dependencies
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Unable to delete item due to dependencies

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Article ID: 153077

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Updated On:

Products

IT Management Suite

Issue/Introduction

Unable to delete a item due to dependencies and when viewing the dependency report the item seems to be associated with itself.

The item '<item>' is being referenced by one or more other items. You must first delete these items or remove the dependencies before the selected item can be deleted. Re-try Delete?

Resolution

1. Delete all entries in ItemReference where the GUID of the object to be deleted is set the ParentItemGuid

2. Pass the GUID of the item into the following URL

http://localhost/Altiris/NS/Admin/Menu Items/DeleteItem.aspx?itemguid=<guid>

This should delete the item.


Applies To

NS 7.0 SP5
Windows 2003 Server