Cannot see Symantec Protection for SharePoint console in SharePoint Central Administration
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Cannot see Symantec Protection for SharePoint console in SharePoint Central Administration

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Article ID: 154822

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Updated On:

Products

Protection for SharePoint Servers

Issue/Introduction

After installing the Symantec Protection for SharePoint console, you cannot see it listed in the Sharepoint Central Administration page. 

Cause

When multiple Sharepoint Servers exist, the Symantec Protection for SharePoint console must be installed first on the SharePoint server that is running Central Administration.

Resolution

Remove all current instances of the Symantec Protection for SharePoint console if necessary, and reinstall the SPSS console starting with the SharePoint Server that is running Central Administration.  The SPSS console should then be visible in Central Administration, under Operations.