Unable to reach UI for a Symantec Virtual Edition appliance
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Article ID: 162091
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Updated On:
Products
Endpoint Detection and ResponseAdvanced Threat Protection PlatformWeb GatewayMessaging Gateway
Issue/Introduction
You seek to reach the user interface (UI) for one of the following product appliance models, but are not able to navigate to the expected URL of the UI.
Name lookup utilities such as dig or nslookup resolve the name of the VE appliance to an IP address, but ping output includes "No route to host".
Resolution
Connect management computers to the Management network within VMWare.
Use the remote administration tools authorized by your organization's security team to connect to one of these management consoles, then navigate to the UI from that authorized administration console.