Actively manage the entire asset lifecycle
Enable IT administrators to create and view an up-to-date picture of the entire enterprise (servers, desktops, laptops, mobile devices, and software installed in virtual and physical environments).
- Track discoverable and non-discoverable assets in a central repository for accountability and cost control.
- Advanced analytics and reporting allow IT organizations to explore data and answer their own questions.
- View and manage hierarchical relationships of assets, including assets to other configuration items, users, locations, departments, cost centers, and associated contracts.
Simplify software audits
Eliminate unnecessary software and hardware costs by proactively managing vendor contracts, aligning resources to ensure IT investments are optimized and business-aligned.
Leverage asset management to improve service levels
Reduce the risk associated with change by knowing the impact and providing the service desk with valuable information to accurately resolve incidents.
Streamline processes with automation
Implement automated processes that link together people, process and technology, including the ability to create end-user forms and communicate between disparate technologies. Also included are out of the box templates for common processes, such as Ownership Validation, Hardware and software requests, and lease notifications.