Customer Success

To minimize the risks of data breaches, it helps to have an attitude like Bill Donohue, chief information officer of 24 Hour Fitness, a privately-owned operator of 460 health clubs with over four million members.

For China Construction Bank, the world’s second largest bank, its recovery time objective of 10 minutes posed an unacceptable risk. To avoid that risk, the bank turned to a high availability and disaster recovery solution from Symantec, and achieved both a RTO and RPO of zero, with failover so instantaneous there is not even a second of delay.

Prior to 2005, Henan Mobile, part of China Mobile Group, experienced fre¬quent disruptions from malware and endpoint security breaches. Today, Henan Mobile is protected by endpoint security and messaging security solutions from Symantec. With about 10,000 threats blocked every week, disruptions from security breaches have been eliminated.

Using Veritas NetBackup and Symantec Enterprise Vault, the City of Miami Beach has spent 50 percent less time administering backups and performing discovery, avoided more than $19,800 in annual storage costs, and reduced its nightly backups from 16 hours to 9.

Dialog Telekom, Sri Lanka’s largest mobile carrier, switched from a leading antivirus product to Symantec Endpoint Protection. Security incidents are down very significantly, and IT staff can now manage desktop security at remote locations from a single console—allowing them to cut travel time in half. These efficiencies allowed for rapid growth without hiring additional support staff.

With its global businesses expanding, Fomento de Construcciones y Contratas needed to increase control of sensitive corporate data. It turned to Symantec for a cloud-based data loss prevention solution that has enhanced the information security team’s ability to detect sensitive data, centrally monitor how it is used, enforce data loss prevention policies, lower the total cost of solution ownership by 70 percent, and reduce compliance time for a key set of regulations by 50 percent.

Forest City is engaged in the ownership, development, management, and acquisition of commercial and residential real estate and land throughout the United States. The company has an impressive catalog of industry awards. On the IT side, the team wanted to re-engineer the IT department and support center.

Her Majestry’s Government (HMG) is the governing body of the United Kingdom, which makes new laws, holds the power to set taxes, and debates the issues of the day.

Using Symantec NetBackup and Symantec NetBackup PureDisk, Holland & Knight enjoys 96% faster backups, 83% faster restores for electronic documents, and projects to save $100,000 annually in tape costs. The firm is also saving $40,000 annually by avoiding the need for additional IT staff to manage security.

J.A. Kennedy Real Estate Company is a boutique commercial real estate firm in Las Vegas, Nevada. When the company found that it was losing valuable time to spam and email-borne viruses, it outsourced its IT infrastructure to Symantec partner Kortek Solutions. Using endpoint and messaging security solutions from Symantec, Kortek Solutions is protecting the company’s endpoints and blocking spam.

How does a U.K. hospice, with limited resources and budget, cost-effectively ensure data is available and secure? That was the conundrum facing Kirkwood Hospice, which provides specialist care for people facing life-threatening illness. By partnering with Symantec and its partner Aindale, the hospice has introduced a highly effective but simple data protection configuration, which supports the cost-effective backup and recovery of either the entire Windows system or individual files.

A legal obligation to archive email, a significant increase in data volumes, and confidentiality: each of these issues result in a growing number of constraints for electronic mailboxes. For the last three years, Le Département du Rhône has found the answer to this problem in Symantec Enterprise Vault.

Lotte Group consolidated its data centers and turned to Symantec solutions for results that included backup success rates greater than 99%, a projected 23% reduction in TCO for data protection, and reallocation of a few dozen backup technicians to more valuable tasks.

Rice University is deploying Symantec Endpoint Virtualization Suite to stream applications to 500 desktop PCs in student labs. The university expects the solution to solve problems with last-minute requests for new applications and divergent versions of existing applications used by different departments on campus—without impacting the university’s base image.

Siemens IT Solutions and Services Brasil provides business and information technology solutions. Results from Symantec products include a backup success rate over 99 percent, a data recovery rate of 100 percent, significant staff time savings, and one year of 100 percent availability for its SAP ERP system.

The Sisters of Mercy Health System needed to increase endpoint protection and streamline administration and compliance and turned to Symantec solutions to secure 30,000 endpoints, reclaim 500 security administration hours per year, reduce helpdesk calls regarding viruses by 90 percent, and streamline audit preparation from a month to a day.

Mention Open Source antispam freeware to Milan Slovák or Róbert Kocúr and you’re likely to be shown the door. These two expert IT security practitioners at Slovak Telecom were relying on this outmoded approach to tackling spam within the company’s ISP services, however, spam was rife, there were too many false-positive complaints, and the performance was lacklustre. By standardizing instead on Symantec BrightmailTM Traffic Shaper and Symantec BrightmailTM Message Filter, Slovak Telekom now has a highly effective spam filter which defends the ISP service against spam, phishing, and other unwanted email.

With freight payment data the lifeblood of its business, Trendset wanted to mitigate risk and save IT staff time by consolidating and automating backup and recovery. After a rocky start with a competitor’s backup software, Trendset began using an integrated data protection appliance from Dell and Symantec.

Two years ago, Union Bank of Israel launched a revolutionary marketing strategy. “Your First Second Bank” is an intensive recruiting effort to attract new clients by motivating them to open a second bank account at Israel’s sixth largest bank. However, this can only be successfully achieved if a rigorous, intensive approach to information security is adopted. Union Bank deployed a holistic, unified endpoint security solution from Symantec .

Vivo, the largest mobile communications provider in the southern hemisphere with a Brazilian client base of more than 46 million, looked to Symantec to strengthen its security solutions to protect customer data and to optimize and secure its data center and storage management to support their customer’s increasing mobile communications demands.

John Koval is a one-person company named Voice-and-Data that keeps data backed up and networks secure for about 25 small companies in his North Carolina region. Koval has built up his customers’ confidence by specializing in Symantec products. And new products created specifically for small business make life much simpler for both Koval and his customers.

Why rely on multiple storage management and high availability solutions when one alone can achieve more for half the cost? It’s a straightforward question, and one that it didn’t take Warid Telecom long to answer. This fast-growing Pakistan mobile communications provider has recently deployed a new highly available server and storage infrastructure.